Client Relations Specialist - Call Center (Kuwait)

Zad; Kuwait City; On-site; KWD 6,700 - 8,900; Full time

Job summary

ZAD in Kuwait City is seeking a Client Relations Officer for a full-time, on-site call center role. You will manage client relationships, handle inbound and outbound calls, address inquiries, resolve issues, and ensure customer satisfaction through clear, courteous communication and professional service delivery.

We offer a supportive team environment with growth potential; work schedule is five days a week, eight hours per day with rotating shifts, and a local accent is required to communicate

Responsibilities

• Manage client relationships and provide excellent service.
• Handle inbound and outbound calls and address inquiries.
• Resolve issues and ensure customer satisfaction through effective communication.

Job description

ZAD in Kuwait City is seeking a Client Relations Officer for a full-time, on-site call center role. You will manage client relationships, handle inbound and outbound calls, address inquiries, resolve issues, and ensure customer satisfaction through clear, courteous communication and professional service delivery.

We offer a supportive team environment with growth potential; work schedule is five days a week, eight hours per day with rotating shifts, and a local accent is required to communicate