Junior Desktop Support — On-Site IT Growth Path
TEEMA Solutions Group
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Job summary
TEEMA Solutions Group is looking for a dedicated IT Support Specialist in Mobile, AL. This position involves providing first-level support for desktop and peripherals, diagnosing hardware and software issues, and collaborating with the team to meet performance targets.
Ideal candidates will have a willingness to learn and grow in their roles, with a competitive salary as part of the compensation package. Enjoy the collaborative atmosphere and opportunities for professional development within the team.
Qualifications
- Basic desktop and OS troubleshooting on Windows and macOS.
- Familiarity with IT security policies.
- Basic network issue awareness and ability to handle complex problems.
Responsibilities
- Provide first-level support to on-site users.
- Diagnose and troubleshoot hardware, software, and network issues.
- Document and update ticket statuses in the IT service system.
Skills
Job description
TEEMA Solutions Group is looking for a dedicated IT Support Specialist in Mobile, AL. This position involves providing first-level support for desktop and peripherals, diagnosing hardware and software issues, and collaborating with the team to meet performance targets.
Ideal candidates will have a willingness to learn and grow in their roles, with a competitive salary as part of the compensation package. Enjoy the collaborative atmosphere and opportunities for professional development within the team.
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