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Affinity Dental Management

Cromwell (CT)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Medical
Vision
Dental
401(k)
Life insurance
Disability insurance
Start after 30 days
Growth opportunities

Job summary

Affinity Dental Management is seeking an energetic Dental Receptionist to join our multi-practice network across NY, MA, CT, and VT. You will be the warm first impression, manage scheduling, and keep the front desk running smoothly for a diverse patient base.

The role is full-time with benefits after 30 days. Experience with dental software like Dentrix, Denticon, or EagleSoft is a plus, and you’ll thrive in a fast-paced, professional environment that prioritizes patient care.

Qualifications

  • 1+ year dental front desk experience (2+ is a plus)
  • Comfort with dental software like Dentrix / Denticon/ Eagelsoft (preferred)
  • Typing accuracy around 40 WPM
  • Ability to communicate clearly, stay organized, and handle pace with a good attitude

Responsibilities

  • Being the first impression - warm greeting, confident communication, smooth check-in/out
  • Owning the phones: schedule, confirm, reschedule, problem-solve
  • Keeping patient info accurate and moving quickly in the system
  • Helping patients understand next steps (including case/treatment presentation support when needed)
  • Handling basic front desk financial tasks like credit transactions
  • Keeping the front office organized, efficient, and professional - even on the busiest days

Skills

Customer service
Phone etiquette
Data entry
Scheduling

Tools

Dentrix
Denticon
EagleSoft

Job description

Dental Receptionists

You’re the voice, the vibe, and the calm in the chaos. If that’s you - let’s talk.

Affinity Dental Management is a dentist-run organization supporting standout practices across NY, MA, CT, and VT. We help practices run smarter behind the scenes - so the front desk can do what it does best: create an incredible patient experience and keep

the day flowing.

Why this might be your next move
  • Competitive pay
  • Full-time benefits (30+ hours): medical, vision, dental, 401(k), life, disability
  • Benefits kick in after 30 days
  • Growth paths across a multi-practice network (not a dead-end desk job)
  • A team that values professionalism, positivity, and patient-first energy
The kind of person who thrives here
  • You can juggle phones, people, schedules, and last-minute changes - without losing your cool.
  • You’re polished, friendly, and firm when needed.
  • You don’t just “answer calls” - you guide patients, protect the schedule, and keep the office one step ahead.
What you’ll spend your day doing (in real terms)
  • Being the first impression - warm greeting, confident communication, smooth check-in/out
  • Owning the phones: schedule, confirm, reschedule, problem-solve
  • Keeping patient info accurate and moving quickly in the system
  • Helping patients understand next steps (including case/treatment presentation support when needed)
  • Handling basic front desk financial tasks like credit transactions
  • Keeping the front office organized, efficient, and professional - even on the busiest days
What we’re hoping you bring
  • 1+ year dental front desk experience (2+ is a plus)
  • Comfort with dental software like Dentrix / Denticon/ Eagelsoft (preferred)
  • Typing accuracy around 40 WPM
  • The ability to communicate clearly, stay organized, and handle pace with a good attitude

Affinity Dental Management is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or any other protected status. Employment is contingent on successful completion of background check, references, and employment verification. Compensation varies by location and qualifications; details are shared during the recruitment process.

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