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Manpower
Global Guest Experience Lead — Head Waiter
Descripción de la vacante
A leading hospitality brand in Milan seeks a supervisory waiter to ensure high-level service and guest satisfaction. You will supervise the team, manage service delivery, and address guest needs. Ideal candidates have at least two years of waiter experience and possess strong leadership and organizational skills. Fluency in local language and English is essential, with a preference for knowledge of a third language. This position offers opportunities for professional growth and a supportive work environment.
Servicios
Formación
- Minimum 2 years as a waiter; 1 year in a supervisory or head waiter role preferred.
- Fluent in local language and English; knowledge of a third language is an asset.
Responsabilidades
- Supervise and support the team according to hotel standards.
- Ensure accurate and timely service, following SOPs.
- Manage guest complaints promptly.
Conocimientos
Educación
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.