Workplace AI Enablement & Collaboration Engineer

Arrow Enterprise Computing Solutions; Milano; Hybrid; EUR 33,000 - 59,000; Full time

Benefits offered by this job

Hybrid working model

Competitive compensation

Growth opportunities

Job summary

Arrow Enterprise Computing Solutions is seeking a Workplace AI Enablement & Collaboration Engineer to drive adoption of Microsoft 365 Copilot, Power Platform, and automation services.

You will partner with stakeholders to identify high‑value use cases, lead discovery workshops, and deliver secure, scalable workplace solutions across Teams, SharePoint Online, OneDrive and Exchange Online. Strong governance and security focus included.

Qualifications

• 5–7 years of professional experience in Microsoft 365, digital workplace or collaboration engineering.
• Hands-on experience administering Microsoft 365 services (Teams, SharePoint Online, OneDrive, Exchange Online).
• 1–2 years of experience with Microsoft 365 Copilot or workplace AI, including prompt development and Copilot Studio.

Responsibilities

• Partner with business stakeholders to identify, evaluate and prioritize high‑value AI, automation and collaboration use cases.
• Lead discovery and solution design workshops, translating business needs into practical technical solutions.
• Design and develop proofs of concept, rapid prototypes and reusable reference solutions using Microsoft 365 Copilot, Copilot Agent Builder, Copilot Studio and Power Platform.
• Create reusable templates, prompt libraries, enablement materials, and automation patterns.
• Drive technology adoption through training, coaching, communications, and change initiatives.
• Monitor adoption, usage, and value signals to recommend improvements and demonstrate business impact.
• Provide hands‑on engineering, administration, troubleshooting, lifecycle management, and service optimization for Microsoft 365 services.
• Recommend governance guardrails, usage guidelines, and lifecycle practices to support secure, compliant adoption.
• Develop and support automation solutions using Power Platform, PowerShell and Microsoft 365 integration capabilities.
• Ensure alignment with security, compliance, data protection and responsible AI principles.

Skills

Microsoft 365

Collaboration engineering

Stakeholder management

Training & enablement

Governance & security basics

Tools

Microsoft Teams

SharePoint Online

OneDrive

Exchange Online

PowerShell

Copilot Studio

Job description

Position: Workplace AI Enablement & Collaboration Engineer

ABOUT THE ROLE

We are looking for a Workplace AI Enablement & Collaboration Engineer to drive the adoption of Microsoft 365 Copilot, Power Platform and automation services. You will partner with business stakeholders to identify high‑value use cases, lead discovery and solution design workshops, and deliver secure and scalable workplace solutions. The role combines workplace AI enablement with hands‑on engineering, governance and continuous improvement of Microsoft Teams, SharePoint Online, OneDrive and Exchange Online.

WHAT WILL YOU DO:

• Partner with business stakeholders to identify, evaluate and prioritize high‑value AI, automation and collaboration use cases that address real business needs.
• Lead discovery and solution design workshops, translating business needs into practical technical solutions.
• Design and develop proofs of concept, rapid prototypes and reusable reference solutions using Microsoft 365 Copilot, Copilot Agent Builder, Copilot Studio and Power Platform.
• Create reusable templates, prompt libraries, enablement materials, and automation patterns.
• Drive technology adoption through training, coaching, communications, and change initiatives.
• Monitor adoption, usage, and value signals to recommend improvements and demonstrate business impact.
• Provide hands‑on engineering, administration, troubleshooting, lifecycle management, and service optimization for Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online.
• Recommend and apply governance guardrails, usage guidelines, and lifecycle practices to support secure, compliant, and scalable adoption.
• Develop and support automation solutions using Power Platform, PowerShell and relevant Microsoft 365 integration capabilities.
• Ensure alignment with security, compliance, data protection and responsible AI principles.
• Assess data readiness, permissions and integration options to recommend practical solution approaches.

WHO YOU ARE:

• You have 5 to 7 years of professional experience in Microsoft 365, digital workplace or collaboration engineering.
• You bring strong hands‑on expertise administering Microsoft 365 services, including Microsoft Teams, SharePoint Online, OneDrive and Exchange Online, as well as Power Platform and PowerShell.
• You have at least 1 to 2 years of experience with Microsoft 365 Copilot or workplace AI, including prompt development, adoption support, Copilot Studio and AI agent development.
• You understand security, compliance, responsible AI principles, Power Platform governance and Microsoft 365 platform governance, and can translate these requirements into practical enablement guidance.
• You are a senior, hands‑on professional who can work independently and take ownership of complex initiatives.
• You have strong consulting, workshop facilitation and technology adoption skills, with the ability to translate complex technical topics into clear business language.
• You can balance innovation and rapid delivery with governance, security and operational requirements.
• You have strong stakeholder management, communication and problem‑solving skills.
• You are comfortable solving ambiguous business and technology challenges, shaping scope, prioritizing competing demands, and turning early ideas into actionable delivery plans.
• You have fluent written and spoken English, with the confidence to lead workshops, deliver training, engage with senior stakeholders, and produce professional business and technical documentation in a global environment.

WHAT WE OFFER:

• Competitive compensation and benefits package.
• Hybrid working model and flexible working hours.
• Growth opportunities within Arrow and the Microsoft ecosystem.
• Challenging and diverse responsibilities in a technology‑focused environment.
• The opportunity to shape the future of work at Arrow by turning AI innovation into practical, measurable business impact on a global scale.
• An open corporate culture and a modern, collaborative working environment.

ANNUAL HIRING RANGE:

• (for a full‑time employee)
• On Target Earnings (Base + Target Variable Pay) 36 500 to 59 000 EUR
• Base Salary Hiring Range 33 182 to 53 636 EUR
• Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.
• The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
• Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
• This position might include a benefits package tailored to the specific country of employment. Detailed information on the specific benefi