Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective Academy; Torino; On-site; EUR 15,000 - 19,000; Full time

Benefits offered by this job

1,000/mo base (14 months)

100 bonus (12 months)

2,000 welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth & training

Job summary

FH Collective Academy in Lisbon seeks a Customer Support Specialist for the Italian market to handle inquiries via phone, email and chat. You will assist customers with product use, troubleshooting and warranty questions, collaborating with internal teams for complex cases.

The role requires Italian fluency (C1-C2) and strong English (B2+), excellent communication and empathy. On-site in Lisbon with relocation support and health benefits offered.

Qualifications

• Fluent Italian (C1-C2) and good English (B2+)
• Excellent communication and empathy skills
• Customer service experience is a plus

Responsibilities

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

Skills

Italian (C1-C2)

English (B2+)

Communication

Empathy

Customer service

Job description

Work in Portugal - Customer Support Representative (Italian Market)!

Turin, Metropolitan City of Turin, Italy Customer Support

Job Openings Work in Portugal - Customer Support Representative (Italian Market)!

About the job Work in Portugal - Customer Support Representative (Italian Market)!

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate, Italian-speaking professionals ready to provide world-class support in the home appliances industry. If youre all about helping customers, solving problems, and delivering a 5 experience this could be your next adventure!

What You’ll Do:

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For:

• Fluent in Italian (C1C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in beautiful Lisbon

What You’ll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Because its not just a place to work its a lifestyle.

Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal?

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