Warranty & Quality Specialist – Automotive Tech

Iveco Group; Torino; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

Iveco Group in Torino is seeking a Mechanical/Engineering professional to join the Central Quality Team and oversee warranty control across our product range. You will validate warranty claims and assess component replacement requests to ensure alignment with quality standards.

You will collaborate with Engineering, After Sales and Field Quality to drive improvements, analyze failure trends, and support continuous product quality within the automotive sector.

Qualifications

• Degree in Engineering (Mechanical, Automotive or similar).
• Strong analytical mindset and attention to detail.
• Basic knowledge of vehicle systems (powertrain, chassis, E/E).
• Good communication and teamwork skills.
• Experience or internship in automotive or commercial vehicles.
• Knowledge of diagnostic tools or warranty processes.

Responsabilités

• Review and assess warranty requests submitted by dealers
• Validate the technical consistency of component replacement requests
• Identify potential non-quality-related causes (e.g. misuse, diagnostic errors, maintenance issues)
• Collaborate with Engineering, After Sales, and Field Quality teams on complex cases
• Support failure trend analysis and continuous product improvement
• Ensure compliance with warranty policies and procedures

Connaissances

Analytical mindset

Vehicle systems knowledge

Communication skills

Teamwork

Formation

Engineering degree (Mechanical/Automotive or similar)

Outils

Diagnostics tools

Description du poste

Iveco Group in Torino is seeking a Mechanical/Engineering professional to join the Central Quality Team and oversee warranty control across our product range. You will validate warranty claims and assess component replacement requests to ensure alignment with quality standards.

You will collaborate with Engineering, After Sales and Field Quality to drive improvements, analyze failure trends, and support continuous product quality within the automotive sector.