VoIP & Inside-Plant Admin for DoD/NAVSUP

Bb; Napoli; In loco; EUR 78.000 - 96.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discretionary bonus

Medical, Dental, and Vision Insurance

Short-Term & Long-Term disability

Employer provided Life insurance

Employee discounts

Generous PTO plus 11 paid holidays

401(k) with employer match

Tuition reimbursement & professional开发

Employee referral program

EAP

Employee Homeownership Benefits

Pet insurance discount

Descrizione del lavoro

BB&E in Naples, Italy seeks a System Administrator / ISP Technician to provide O&M for telecommunications systems at NAVSUP. You will ensure reliable Inside Plant infrastructure, VOIP systems, and related equipment for mission-critical operations.

Responsibilities include managing CUCM, patch panels, PMS reporting, incident response, and after-hours support while maintaining security clearances and compliance with DoD requirements.

Competenze

• Minimum five (5) years of experience in the operation and maintenance of tactical or commercial telecommunications equipment.
• 3–5 years of experience in VoIP network administration, systems programming, routing, and IT/teleconferencing deployments.
• Security+ and CCNA Voice certification (or equivalent experience).

Mansioni

• Provide ISP O&M for installed telephone systems and VoIP at NCTS Naples.
• Operate and maintain the CUCM; install, relocate, and troubleshoot extensions; manage VoIP network administration.
• Troubleshoot outages; coordinate with providers, Tier III, and BCO help desk.
• Perform patch panel terminations and maintain cable records; submit PMS reports.
• Respond to incidents within required timelines and maintain AQL ≥ 90%.
• Respond to alarms and outages; be available for after-hours recall as required.
• Conduct preventive maintenance per OEM standards and safety requirements.

Conoscenze

Five+ years telecom ops

VoIP network administration

System programming IT/teleconferencing

CUCM experience

Security clearances and credentials

Formazione

Security+ certification

CCNA Voice certification

Strumenti

CUCM (Cisco Unified Communications Manager)

Descrizione del lavoro

BB&E in Naples, Italy seeks a System Administrator / ISP Technician to provide O&M for telecommunications systems at NAVSUP. You will ensure reliable Inside Plant infrastructure, VOIP systems, and related equipment for mission-critical operations.

Responsibilities include managing CUCM, patch panels, PMS reporting, incident response, and after-hours support while maintaining security clearances and compliance with DoD requirements.