UX Specialist: Elevate Web Experience (1-2 Yr)

Atlas Copco Group Co.,Ltd; Lombardia; On-site; EUR 32,000 - 52,000; Full time

Job summary

Atlas Copco Group is looking for a UX Specialist on a 1-2 year contract, based in Lombardy, Italy. You will join the Communications team reporting to the VTBA Web Customer Experience Manager to turn user insights into intuitive, customer-focused digital experiences.

You will analyse user behavior, monitor site performance, and collaborate with engineering, marketing and content teams to ensure accessible and engaging content. English proficiency is required, with other languages a plus.

Qualifications

• Experience in UX and graphic design with a focus on usability.
• Experience with digital analytics tools such as Google Analytics, Power BI, Hotjar, CRM platforms or HubSpot.
• A proactive, hands‑on mindset with the ability to work independently.
• A strong willingness to learn and develop in an international environment.
• High proficiency in English; additional languages are a plus.

Responsibilities

• Analyse user behaviour and customer surveys across our websites and translate data into clear, actionable insights and actions.
• Monitor and report on website performance, usability and engagement.
• Collaborate with content contributors from engineering, marketing and communications to ensure that existing and new content is relevant, accessible and customer-focused.
• Provide UX and usability recommendations to improve website navigation, user-friendliness and customer engagement.
• Plan and lead web user experience projects across the Business Area.
• Support the ongoing health, quality and performance of our websites. Take ownership of your projects, from initial idea and analysis through to implementation and reporting.
• Contribute new ideas and practical solutions to continuously improve our digital customer experience.

Skills

UX design

Graphic design

Usability

Digital analytics

Independent work

English proficiency

Tools

Adobe Photoshop

InDesign

Adobe Experience Manager

Job description

Atlas Copco Group is looking for a UX Specialist on a 1-2 year contract, based in Lombardy, Italy. You will join the Communications team reporting to the VTBA Web Customer Experience Manager to turn user insights into intuitive, customer-focused digital experiences.

You will analyse user behavior, monitor site performance, and collaborate with engineering, marketing and content teams to ensure accessible and engaging content. English proficiency is required, with other languages a plus.