Travel Consultant at BCD

BCD; Milano; Ibrido; EUR 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working hours

Remote opportunities

Career growth

Descrizione del lavoro

BCD Travel is seeking a on-site Travel Agent in Milan, Italy. This full-time, fixed-term contract role combines hybrid work options with on-site duties, offering opportunities for career growth in a global travel leader.

You will manage travel reservations, advise on policies, and handle regulatory requests while staying current on industry standards and client needs. This is an exciting chance to contribute to expanding client engagements within a dynamic team.

Competenze

• Travel agent experience required.
• GDS Amadeus proficiency.
• Fluent in English and Italian.

Mansioni

• Search and confirm travel reservations for customers.
• Understand client travel policy and provide consultation.
• Fulfill requests regarding regulations (DOT, TSA, passports, visas).
• Provide industry information such as low fares, exchange costs, penalties.
• Review processes and relationships to suggest improvements.
• Maintain and expand knowledge of the travel industries.

Conoscenze

Travel agent experience

Bilingual English/Italian

Strumenti

Amadeus GDS

Descrizione del lavoro

Full time on site position offers great opportunities for career growth. Shape what's next with BCD Travel Agent (Hybrid) Full time, fixed term contract - Milan, Italy.

What You'll Do

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

• You have travel agent experience
• Relevant skills in GDS Amadeus
• Strong verbal and written communication skills in English and Italian
• Solid working knowledge of the travel industry, policies, procedures, and processes

Why you'll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales.

What's in it for you

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge