Travel Consultant

BCD Travel; Italia; Ibrido; EUR 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours

Remote options

Career growth

Generous vacation

Wellbeing benefits

Employee discounts

Diversity & inclusion

Work From Anywhere

Descrizione del lavoro

BCD Travel in Milan, Italy is seeking a Travel Agent (Hybrid) to be the face of our company, helping clients travel smarter and achieve more through thoughtful reservations and policy guidance.

You’ll use Amadeus, handle regulations, and build knowledge of industry trends while collaborating across teams to expand client relationships. English and Italian communication is essential, and the role offers hybrid work with global opportunities.

Competenze

• You have travel agent experience.
• Relevant skills in Amadeus GDS.
• Strong verbal and written communication skills in English and Italian.
• Solid working knowledge of the travel industry, policies, procedures, and processes.

Mansioni

• Search and confirm travel reservations for the customer.
• Understand client travel policy and provide consultation.
• Fulfill requests regarding regulations (DOT, TSA, passports, visas).
• Provide industry information such as low fares, exchange costs, penalties.

Conoscenze

Travel agent experience

Amadeus GDS

English proficiency

Italian proficiency

Descrizione del lavoro

Shape what's next with BCD

Travel Agent (Hybrid)

Full time, fixed term contract - Milan, Italy

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

What You'll Do

• Search and confirm travel reservations for the customer

• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Provide the client with the required industry information, such as low fares, exchange costs, and penalties

• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

• You have travel agent experience

• Relevant skills in GDS Amadeus

• Strong verbal and written communication skills in English and Italian

• Solid working knowledge of the travel industry, policies, procedures, and processes

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by exploring our career site and checking out our social media:

• Career site BCD

• https://www.linkedin.com/company/bcd-travel/

• https://www.instagram.com/bcdtravel/

• https://www.bcdtravel.com/blog/

What’s in it for you

• Flexible working hours and work-from-home or remote opportunities

• Opportunities to grow your skillset and career

• Work at the forefront of travel technology and help shape the future of business travel

• Generous vacation days so you can rest and recharge

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

• Travel industry professional perks and discounts

• An inclusive work environment where diversity is celebrated

• Work From Anywhere opportunity for 60 days per year

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

• Italy: 23,192-28,500 EUR

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].

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