Travel Account Management Specialist - Data & Presentations

BCD; Italia; Hybrid; EUR 29,000 - 32,000; Full time

Benefits offered by this job

Flexible hours

Work-from-home options

Career growth opportunities

Generous vacation

Wellbeing tools

Job summary

BCD Travel is seeking an Account Management Specialist in Italy to support the program management team. You will gather data on travel industry trends, maintain updates in Salesforce, and create client presentations while coordinating with Operations and Technology teams.

The role requires experience in travel operations, strong communication, and proficiency with MS Office. You will help drive client growth, prepare reports, and ensure effective information flow across management levels as part

Qualifications

• Previous experience in the travel industry or related operations function.
• Knowledge of travel industry dynamics obtained through agency or procurement experience.
• Proficiency with Internet, Windows and MS Office products including Excel, PowerPoint, Word and Outlook.
• Customer Service experience.

Responsibilities

• Prepare internal and client presentations.
• Research and gather data/information related to the travel industry and client trends.
• Request, gather, and create information for designated or customized reports.
• Assist program management team with various types of projects, i.e. implementations.
• Input data/information into various systems to support the client program.
• Facilitate effective communication with all levels of the management team.

Skills

Communication skills

Customer service

Interpersonal skills

Tools

MS Office

Excel

PowerPoint

Word

Outlook

Job description

BCD Travel is seeking an Account Management Specialist in Italy to support the program management team. You will gather data on travel industry trends, maintain updates in Salesforce, and create client presentations while coordinating with Operations and Technology teams.

The role requires experience in travel operations, strong communication, and proficiency with MS Office. You will help drive client growth, prepare reports, and ensure effective information flow across management levels as part