TikTok Shop Account Manager Italy

Philips Lighting Co.; Lombardia; Hybrid; EUR 43,000 - 72,000; Full time

Job summary

Philips is seeking a proactive TikTok Shop Account Manager Italy to drive GMV growth and optimize commercial performance on the TikTok Shop platform. You will manage agency partners, coordinate with marketing, and oversee pricing, activations, and spend while aligning with Philips brand guidelines.

Ideal candidates have 5+ years in national account management within e-commerce, strong PowerPoint and stakeholder management skills, and a proven ability to drive customer engagement and revenue

Qualifications

• 5+ years of National Account Management experience in e-commerce.
• Proven ability to manage P&L and drive commercial outcomes.
• Strong communication and stakeholder management skills.

Responsibilities

• Drive sell-out (GMV) performance on TikTok Shop Italy in line with objectives.
• Collaborate with Marketing Manager to deliver content engagement metrics.
• Lead lower funnel activations on TikTok Shop, incl. lives and content.
• Manage portfolio and pricing strategy for the platform in line with guard-rails.
• Co-create activation plans with WE Incubator objectives.
• Coordinate with TikTok Shop Agency Partner to deliver activation calendar and brand-consistent content.
• Manage A&P and promo spend for the channel as SAP lead user.
• Track GMV, content engagement and outputs; optimize as needed.
• Build strong relationships with TikTok Account Management Team to secure brand and commercial unlocks.
• Support planning and delivery of content, affiliate outreach and ads.
• Stay updated on TikTok trends and apply best practices to Philips content plan.

Skills

National Account Management

E-commerce

PowerPoint

Stakeholder management

Communication skills

Team player

Tools

PowerPoint

SAP

Job description

TikTok Shop Account Manager Italy# Careers## TikTok Shop Account Manager ItalyApply: Milano: Full time: Posted Today: 587149### Job TitleTikTok Shop Account Manager Italy### Job DescriptionPhilips is seeking a proactive and consumer-centric **Commercial Account Manage**rto join our **Tiktok Shop** team. You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform.This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey **You are the right fit if:*** Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.* Have worked within a global organization – ideally one that is brand-led and consumer focused.* Are comfortable communication in Italian.* Possess hands-on experience managing P&L responsibilities.* Are skilled in creating impactful presentations and confident using PowerPoint.* Have a solid track record of optimizing the customer decision journey and enhancing user experience.* Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.* You are passionate about new technologies and eager to grow and develop your skills.* You want to **work together** and act as a real team player, a great communicator and are comfortable working with different stakeholders. **What you will do:*** Drive the sell-out ( GMV) performance on Tiktok Shop Italy , in line with objectives, and manage the sell-in of our Tiktok shop Agency partner.* Work closely with the Marketing Manager to deliver content engagement metrics.* Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.* Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.* Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.* Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.* Manage A&P and promo spending for the channel- key user for SAP.* Track performance across GMV, content engagement and outputs and optimise where needed.* Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.* Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.* Stay up to date with the latest trends on TikTok, and weave best practise into Philips content plan.**How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. **Compensation & benefits** Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is - 43,420.00 - 72,366.00 Euro. This role is eligible for an incentive with your rewards linked to key performance indicators and company results.We also have plenty of learning opportunities to support your development at Philips.We’ll share the full details with you during the interview process, so you can make a clear, informed decision.**About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.