Account Manager Graduate (TikTok Shop Operations) - 2027 Start

TikTok; Milano; In loco; EUR 30.000 - 37.000; Tempo pieno

Descrizione del lavoro

TikTok is seeking an Account Manager Graduate (TikTok Shop Operations) to join our team for a 2027 start. You will support business development and account management operations, identifying top brands, managing pipelines, and preparing materials to drive growth.

As a graduate, you’ll work with influencers, creators, and merchants, coordinate campaigns, and help optimize performance with data-driven insights in a fast-growing e-commerce environment. Proficiency in English and Italian is required.

Competenze

• Degree in Business management, Business development, or a related field.
• Excellent written and verbal communication in English and Italian.
• Strong analytical skills with data-driven problem solving.

Mansioni

• Support business development and onboarding of top brands and merchants.
• Coordinate outreach, manage pipelines, and prepare outreach materials.
• Assist in campaign execution and performance reporting.

Conoscenze

Communication skills

English proficiency

Italian proficiency

Analytical mindset

Data analysis

Formazione

Business degree or related field

Strumenti

CRM

Campaign tracking tools

Descrizione del lavoro

Account Manager Graduate (TikTok Shop Operations) - 2027 Start

Employment Type: Regular

Job Code: A97617A

Responsibilities

The Category teams at TikTok Shop partner with brands and SMBs, helping them grow and succeed through tailored business development, data-driven strategy, and creator-led marketing. Our team brings together expertise in brand management, e-commerce, and social commerce within a fast-paced, collaborative, and high-growth environment. We are now hiring a driven and detail-oriented individual to support the team across two key focus areas: business development and account management operation. Are you eager to gain hands-on experience in business development, influencer marketing, and e-commerce? Want to work on real projects that drive impact? At TikTok Shop, we're reshaping how brands connect with creators and consumers—and this is your chance to be part of it! As a graduate you’ll be directly involved in identifying top brands, supporting partnerships, and optimizing campaign execution. We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Business Development

• Research and qualify top brands and merchants for onboarding.
• Outreach and engage with potential partners as a Sales Development Representative.
• Manage pipelines, track leads, and update CRM to drive growth.
• Prepare pitch decks, outreach materials, and performance reports that shape brand success.

Account Management & Operations

• Support sellers in campaign execution and policy incentive enrollment to maximize their performance.
• Collaborate with TikTok creators and agencies to match brands with influencers for high-impact partnerships.
• Assist in preparing business review reports, offering insights to improve strategies.
• Coordinate creator seeding and product sampling initiatives for brand promotion.
• Handle daily operational tasks, proactively addressing merchant concerns and ensuring smooth workflows.

Minimum Qualifications

• Individuals who will complete or have recently completed a degree in Business management, Business development, account management or a similar field.
• Excellent written and verbal communication skills in English & Italian to speak with internal and external stakeholders.
• Strong analytical instincts and confidence using data and spreadsheets to solve real business questions.
• Clear communication and relationship-building skills, with the confidence to contribute in a fast-moving, multicultural team.
• Proactive, organized, and ready to take ownership, test ideas, and learn quickly from day one.

Preferred Qualification

• Genuine curiosity about e-commerce, social commerce, consumer goods, brands, and how people discover products online.
• Previous internship or work experience in sales, business development, influencer marketing, or e-commerce.
• Familiarity with TikTok Shop or TikTok creator content.
• Experience using CRM or campaign tracking tools to optimize workflows.

Job Information

The initial gross annual salary for this position in the selected city is EUR 33600, paid pursuant to and inclusive of any relevant provisions of law and the National Collective Labour Agreement for employees of the Commercial Sector negotiated by Confcommercio.

Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

In line with our company philosophy and commitment to equal treatment, our Total Rewards package is designed to ensure fairness, transparency, and employee wellbeing. The benefits offered are competitive within the local market, aligned with statutory requirements and best practices, and may vary depending on the nature of employment. Learn more about our benefits at https://lifeattiktok.com/culture .

These benefits are extended to all employees in a fair and transparent manner, in accordance with legal and regulatory requirements. The Company reserves the right to modify or change these benefit programmes at any time, with or without notice.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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