Technician Lombardy Italy

Kardex Germany; Lombardia; On-site; EUR 37,000 - 52,000; Full time

Job summary

Kardex Remstar is seeking a field service technician to support its Italian Life Cycle Services team in the Milan area of Lombardy. The role involves on-site maintenance, installation, calibration, and repair of warehouse automation systems at customer sites.

You will diagnose issues, determine replacements when needed, and perform remote diagnostics when possible. The ideal candidate has a diploma in electrotechnical/electronics/mechanics, is comfortable working outside regular hours for urgent

Qualifications

• Bachelor/tech diploma or equivalent experience in electrotechnical, electronics, or mechanical fields.
• Ability to use diagnostic methods for fault finding and troubleshooting.
• Good customer-facing communication and problem-solving skills.
• Willingness to work outside normal hours during urgent service calls and be on-call periodically.
• Willingness to travel within the Lombardy region and possess a valid driving license (B).

Responsibilities

• Provide maintenance and technical support for installed equipment and systems.
• Diagnose malfunctions, determine modernization or replacement needs, and contribute to problem resolution.
• Install, configure, calibrate, and repair technical products and systems at customer sites.
• Carry out diagnoses remotely and perform periodic breakdown services.
• Build and maintain strong customer relationships through direct field work.

Education

Electrotechnical/ Electronics/ Mechanical diploma or comparable experience

Job description

Kardex Remstar is a leading Swiss company and global market leader in warehouse automation and intralogistics systems, with over 3,000 employees worldwide. Our excellent reputation is built on the high quality of our products and services. At Kardex, you get the freedom to truly shape your ideas and vision in an inspiring and motivating work environment, based on trust and innovation. Join a team that plans for tomorrow and makes a meaningful impact!

For our Life Cycle Services department, we are looking for an enthusiastic new colleague to strengthen our driven Italian team!

With your expertise and commitment, you ensure sustainable relationships and satisfied customers, who can always count on you for the best advice!

Your area of work will be around Milan in Lobardy.

Your tasks

• Various maintenance and technical support activities for installed equipment and systems
• You determine when products need to be modernized or replaced, solve problems and contribute to resolving malfunctions
• Installing, configuring, calibrating and repairing technical products and systems at the customer's locations
• Carry out diagnoses remotely
• Periodic breakdown services
• You thrive on building customer connections and find fulfillment working directly in the field

Your profile

• Electrotechnical/ Electronics/ Mechanical diploma or comparable experience gained
• Familiar with diagnostic methods;
• Technical / Mechanical / Electronic background.
• It is also important that you: Are prepared to work outside office hours (weekends or evenings), contingent on the urgence of the issue at hand.
• Are prepared to be periodically available for on-call service.
• Are prepared to travel in the area of Lombardy
• Have a driving license B