Field Service Technician Lombardy

Kardex; Lombardia; On-site; EUR 36,000 - 48,000; Full time

Job summary

Kardex Remstar in the Milano area is seeking a Field Service Technician to strengthen our Italian team. You will perform maintenance, diagnose and repair equipment at customer sites, install and calibrate systems, and carry out remote diagnoses and on-site visits.

The role requires an electrotechnical/electronics/mechanical diploma or equivalent experience, travel readiness, and a driving license.

Qualifications

• Electrotechnical/Electronics/Mechanical diploma or comparable experience.
• Some years of work experience in the industry and electronic maintenance.
• Willing to travel and be available for on-call service.

Responsibilities

• Perform maintenance and technical support for installed equipment and systems.
• Determine when products need modernization or replacement and assist in troubleshooting.
• Install, configure, calibrate and repair technical products and systems at customer locations.
• Carry out diagnoses remotely.
• Provide periodic breakdown services.

Skills

Field service

Customer engagement

Diagnostics

Driving license

Travel readiness

Education

Diploma in Electrotechnical / Electronics / Mechanical

Job description

Kardex Remstar is a leading Swiss company and global market leader in warehouse automation and intralogistics systems, with over 3,000 employees worldwide. Our excellent reputation is built on the high quality of our products and services. At Kardex, you get the freedom to truly shape your ideas and vision in an inspiring and motivating work environment, based on trust and innovation. Join a team that plans for tomorrow and makes a meaningful impact!

For our Life Cycle Services department, we are looking for an enthusiastic new colleague to strengthen our driven Italian team in greater Milano! Join as Field Service Technician.

With your expertise and commitment, you ensure sustainable relationships and satisfied customers, who can always count on you for the best advice!

• Various maintenance and technical support activities for installed equipment and systems.
• You determine when products need to be modernized or replaced, solve problems and contribute to resolving malfunctions.
• Installing, configuring, calibrating and repairing technical products and systems at the customer's locations.
• Carry out diagnoses remotely
• Periodic breakdown services

Your profile

• Electrotechnical/ Electronics/ Mechanical diploma or comparable experience gained
• Some years of work experience and knowledge in the industry and electronical maintenance
• You thrive on building customer connections and find fulfillment working directly in the field
• Familiar with diagnostic methods;
• Technical / Mechanical / Electronic background.

It is also important that you:

• Are prepared to work outside office hours (weekends or evenings), contingent on the urgence of the issue at hand.
• Are prepared to be periodically available for on-call service.
• Are prepared to travel.
• Have a driving license.