Technical Sales Engineer

alfalaval; Monza; In loco; EUR 31.000 - 37.000; Tempo pieno

Descrizione del lavoro

Alfa Laval is seeking an Inside Sales Engineer to establish and develop sales for the assigned market in Lombardy. You will maximize business opportunities and build strong customer relations to expand Alfa Laval's heat exchanger portfolio.

The role involves collaboration with the manager and reference teams to optimize service for various industries. The position requires a technical background in chemical and mechanical process engineering, sales experience, and strong communication skills.

Competenze

• Formal Education: Technical background chemical and mechanical process engineer.
• Skills & Experiences: Sales experience in project-oriented business; good communication and ability to understand customer's decision-making process; anticipate decisions.
• Attitudes & Abilities: Proactive, independent but collaborative, data-driven, able to liaise with management for improvements.

Mansioni

• Develop sales for assigned market and maximize business opportunities.
• Support sizing, metallurgy checks, and heat exchanger selection for process applications.
• Coordinate with Project Office and internal teams to serve customers efficiently.
• Maintain customer status in CRM and follow up on opportunities and seminars.

Conoscenze

Sales experience

Communication skills

Customer-focused thinking

Teamwork

Formazione

Chemical & mechanical process engineering degree

Strumenti

CRM (OneCrm)

Descrizione del lavoro

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers, and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The Inside Sales Engineer will establish and develop sales for the assigned market. The job objective is to maximize business opportunities and develop homogenous relations with customers enabling and expanding all Alfa Laval sales and product portfolio. The end-customer targets are Small Refinery, Petrochemical, Oil & Gas, Power, Steel Chemical, Inorganic and Chemical. The Internal Sales Engineer must cooperate with the manager and reference team to find the most efficient way to serve the different customers.

Key Task:

The main Sales Support tasks are:

• Technical process selection preparation, sizing validation, size proposal, metallurgy check etc. according to experience.
• Mentor and support colleagues to size correctly the heat exchanger in 1 and 2 phases duty in industrial process application.
• Relation with the Project Office in the main factory Fontanill, Lund and Never.
• Handling and maintaining general information to agents and support for external process training and events.

The main Sales tasks are:

• To develop the market through promotion and conversion to Alfa Laval heat exchanger technology directly.
• To be aware of present and future opportunities for customers. Promote technological conversions in process heat exchangers.
• Acting proper sales follow-up on assigned customers.
• Keep track and follow up on proper sales cases.
• To keep customers' project status/opportunities and company profile updated in the CRM (=OneCrm) following corporate rules.
• To coordinate efforts among employees inside Alfa Laval to reach target sales and customer satisfaction. Promote customer meetings and seminars.
• Quote and negotiate products in the capital sales area.
• Cooperate with the Services division to maximize customer satisfaction.

Competencies, experience and attitudes to do the job:

Formal Education: Technical background chemical and mechanical process engineer.

Skills & Experiences: Sales experience customers working in project-oriented business. Good communication skills and thinking in the Customer's feet understanding the decision-making process of the Customer. Anticipate decisions.

Attitudes & Abilities: Fast reacting and easy to take initiative independent but measured in decisions. Open mind, ability to think cross border internal organization and easy access to management to suggest improvements in business plan, organization etc. Positive, ability to work through others, good teamwork, oriented to use data.

At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The starting base salary for this role is 34.000€, CCNL METALWORKING.