Technical Account Management Intern — Capital Markets

Borsa Italiana S.p.A.

Lombardia

On-site

EUR 8,900 - 11,000

Full time

3 days ago

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Benefits offered by this job

Stipend 800 EUR

Ticket restaurant

Job summary

Euronext is seeking a Technical Account Manager Internship to join the Client Services & Membership team in Italy. The role offers hands-on client consultancy, onboarding support, and collaboration across internal and external stakeholders to ensure high service delivery during a 6-month placement starting in November.

You will support trainings and demos, assist with incident management, and help tailor technology solutions to client needs.

Qualifications

Currently studying or recently graduated in Engineering, Information Technology, Economics, Finance or Business Administration.
Fluency in English (spoken and written).
Strong organizational and analytical skills and teamwork attitude.

Responsibilities

Supporting the delivery of client consultancy and knowledge, helping to manage relationships and interact with customers.
Collaborating in the management of client communications, assisting with trainings and demos, and helping to describe and train customers on technology products and services.
Interacting with other divisions, departments and teams to ensure customer satisfaction and the completion of assigned tasks.
Participating in projects, ensuring activities under the team’s responsibility are controlled and completed on time and to a high standard.
Assisting in ensuring client readiness for new services or changes to existing ones.
Supporting the analysis and implementation of new customer and business requirements.