Systems Integration Manager | Emea

Deel; Catania; Ibrido; EUR 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible office membership (IWG)

Perks vary by location

Descrizione del lavoro

Deel is seeking a skilled Integrations Lead to helm its API-driven implementation programs, guiding customers and internal teams from planning to deployment. You will serve as the main liaison for onboarding, success teams, and escalation on complex integration questions, delivering scalable, reliable integrations across client systems.

In this role you will shape integration strategies, develop tailored plans, and maintain deep knowledge of Deel’s product suite.

Competenze

• 2–5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment.
• Strong understanding of API integrations.
• Proven project management skills with a proactive approach.
• Excellent communication and interpersonal skills with senior client stakeholders.

Mansioni

• Own integrations and API issue troubleshooting as escalation point.
• Lead integration projects from planning to execution including requirements, strategy and testing.
• Develop tailored integration plans and schedules based on client needs.
• Collaborate with Integrations and API Product teams to address common challenges.
• Create and update self-serve resources for integrations.

Conoscenze

API integrations

Project management

Technical consulting

B2B SaaS

Communication

SQL knowledge

Strumenti

SAP

Workday

NetSuite

QuickBooks

Descrizione del lavoro

In this role you will lead the integration program for Deel’s product suite, guiding customers and internal teams through API-driven implementations. You’ll act as the primary contact for onboarding and success teams on integrations, troubleshoot issues, and steer projects from plan to deployment. Your work enables SMB to enterprise customers to deploy seamless integrations at scale, shaping how Deel’s platform connects with client systems. You’ll collaborate cross-functionally to create self-serve resources and drive smooth integration experiences, contributing to Deel’s mission of transforming global work.

• Optional flexible working office membership with IWG
• Additional perks and benefits based on status and location
• Serve as the main point of contact for Success and Onboarding teams on integrations and API issues
• Act as the escalation point for unresolved customer integration and API questions
• Manage and troubleshoot integration issues, collaborating with internal teams to find solutions
• Oversee customer integration projects from planning to execution, including requirements, strategy, and testing
• Develop tailored integration plans and schedules based on client needs
• Work with the Integrations and API Product team to address common challenges
• Maintain deep knowledge of Deel’s product suite and its integrations
• Create and update internal and external resources for self-serve integrations
• Communicate regularly with Onboarding Managers and CSMs about project status and issues
• Guide customers through integration, troubleshooting, and ensuring successful deployment
• 2-5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment
• Strong understanding of API integrations
• Proven project management skills with a proactive, action-oriented approach
• Excellent communication and interpersonal skills, able to collaborate with senior client stakeholders and internal teams
• Ability to manage multiple projects and meet tight deadlines
• Experience with HRIS and ERP systems like QuickBooks, NetSuite, Workday and SAP
• Familiarity with SQL or other query languages is a plus
• Collaborative with senior stakeholders
• Proactive problem solving
• API integrations
• Experience with HRIS/ERP systems: QuickBooks, NetSuite, Workday, SAP