Strategic Transport Network Manager

DHL Group; Borgo San Giovanni; On-site; EUR 48,000 - 58,000; Full time

Job summary

DHL Group in Borgo San Giovanni (LO) is seeking a Transport Site Manager to lead and develop the transportation partner network. You will ensure service quality, cost efficiency and customer satisfaction across the network.

You will negotiate rates with carriers, monitor KPI performance, and collaborate with Quality, Security and internal teams to drive continuous improvement and operational excellence.

Fluent English required and a degree in Engineering or Economics.

Qualifications

• Degree in Engineering or Economics required.
• Proven experience in transport/logistics management.
• Strong negotiation and stakeholder management skills.

Responsibilities

• Develop and expand transportation partner network through market scouting and supplier acquisition activities.
• Manage relationships with carriers and transport providers, ensuring compliance with DHL operational standards and procedures.
• Negotiate rates, service agreements, and commercial conditions with transportation partners.
• Monitor operational and financial performance through service, quality, and productivity KPIs.
• Support strategic suppliers in improving processes, organizational models, and operational capabilities.
• Partner with Quality and Security teams during supplier audits and continuous improvement initiatives.
• Manage relationships with key customers, ensuring excellent service delivery and customer satisfaction.
• Collaborate closely with Customer Service, Operations, and internal stakeholders to drive business performance.

Skills

Negotiation

Supplier management

Customer relationship management

Problem solving

Analytical skills

KPI management

Fluent English

Education

Degree in Engineering or Economics

Job description

DHL Group in Borgo San Giovanni (LO) is seeking a Transport Site Manager to lead and develop the transportation partner network. You will ensure service quality, cost efficiency and customer satisfaction across the network.

You will negotiate rates with carriers, monitor KPI performance, and collaborate with Quality, Security and internal teams to drive continuous improvement and operational excellence.

Fluent English required and a degree in Engineering or Economics.