Strategic Account Manager, Global Logistics (Equity Included)

Flexport; Lombardia; Vor Ort; EUR 36.000 - 50.000; Vollzeit

Benefits dieser Stelle

Vacation days 22

Lunch reimbursement up to €12 per day

Health & Life insurance

Pension contributions

Employee assistance program

Equity program

Parental leave

Zusammenfassung

Flexport in Italy is seeking an Account Manager to deepen client relationships, understand client supply chains, and translate needs into actionable logistics solutions. You will own account health, identify upsell opportunities, coordinate onboarding, and collaborate with operations to deliver on commitments.

The role rewards strong business acumen, client focus, and a proactive, detail-oriented approach. Join a fast-growing team and help clients navigate global trade with Flexport’s technology

Qualifikationen

• 2-4 years of experience in a sales/account management or client-facing role
• Background in logistics, freight forwarding, or supply chain is preferred
• Client-centric: focused on outcomes and aligning with client goals
• Hands-on, process-oriented, structured thinking with strong problem-solving skills
• Curiosity to understand client needs and Flexport solutions
• Attention to detail to improve client relationships and internal processes
• Strong business acumen with ability to grow customers through consultative selling

Aufgaben

• Grow relationships with key stakeholders to deepen the Flexport relationship
• Meet with clients to monitor account health and improve their experience
• Identify and close upsell, cross-sell and renewal opportunities
• Monitor client financial health and ensure timely payments
• Lead client onboarding and create standard operating procedures
• Guide implementation for new opportunities and clients
• Coordinate with Global Operations to meet client metrics
• Prepare quarterly strategy reviews with minimal guidance
• Drive product adoption with client stakeholders to realize full Flexport value
• Regularly review and refine client success criteria
• Expand knowledge of supply chain processes through training
• Maintain client data in systems like SalesForce to improve experience

Kenntnisse

Relationship growth

Client-centric

Problem solving

Attention to detail

Business acumen

Cross-selling

Consultative selling

Tools

Salesforce

Jobbeschreibung

Flexport in Italy is seeking an Account Manager to deepen client relationships, understand client supply chains, and translate needs into actionable logistics solutions. You will own account health, identify upsell opportunities, coordinate onboarding, and collaborate with operations to deliver on commitments.

The role rewards strong business acumen, client focus, and a proactive, detail-oriented approach. Join a fast-growing team and help clients navigate global trade with Flexport’s technology