Store Manager

Confidential; Roma; In loco; EUR 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fast-growing brand

Close-knit team

Career growth

Brand storytelling

Magical customer moments

Descrizione del lavoro

Flabelus is seeking a Store Manager who combines a sharp commercial mindset with inspiring leadership to create a space where customers and the team feel connected and motivated. You will turn strategy into action on the shop floor while keeping the magic alive.

The role emphasizes driving sales, coaching a high-performing team, and managing stock, orders, and store operations to deliver exceptional customer experiences every day.

Competenze

• Passionate about fashion and delivering outstanding customer experiences.
• Confident communicator with customers and team alike.
• Thrives in a dynamic, fast-paced environment.
• Proactive, positive, and detail-oriented.
• Fluent in Italian and English; other languages a plus.

Mansioni

• Lead the team to achieve sales targets while protecting customer experience.
• Analyse KPIs like sales, conversion, average basket, and performance to drive actions.
• Build relationships and loyalty through personal service.
• Inspire, coach, schedule, and manage shifts and holidays.
• Oversee stock, returns, online orders, and store operations.

Conoscenze

Fashion

Customer service

Leadership

Communication

Team motivation

Descrizione del lavoro

About the role

As Store Manager, you’ll combine a strong commercial mindset with warm, inspiring leadership, creating a space where both customers and the team feel connected, motivated and part of the company.

We’re looking for someone energetic, intuitive and results-driven, who knows how to turn strategy into action while keeping the magic alive on the shop floor.

What you'll do

Sales & Customer Experience

• Lead the team to achieve and exceed sales targets while always protecting the quality of the customer experience.
• Analyse key KPIs such as sales, conversion, average basket and individual performance, turning insights into clear actions.
• Build genuine customer relationships and encourage loyalty through thoughtful, personal service.

Team Leadership

• Inspire, coach and support your team to perform at their best and grow within their roles.
• Set clear expectations, provide regular feedback and celebrate both individual and team achievements.
• Organise schedules, shifts, holidays and daily priorities to ensure the store runs smoothly.

Store Operations

• Oversee stock management, replenishment and back-of-house organisation.
• Manage returns, exchanges and online orders, ensuring a seamless experience for the customer.
• Guarantee that internal processes, documentation and operational standards are followed consistently.
• Anticipate challenges and solve them with a practical, proactive and positive mindset.

Strategy & Collaboration

• Share valuable insights from customers, the team and store performance to help improve the business.
• Identify opportunities to enhance sales, operations and the overall customer experience.

What we're looking for:

People who...

• Are passionate about fashion and delivering outstanding customer experiences.
• Naturally connect with people and communicate with confidence.
• Enjoy working in a dynamic, fast-paced environment.
• Are proactive, positive and detail-oriented.
• Speak fluent italian and english, other languages will be a plus.

Why join Flabelus?

• Be part of a fast-growing international fashion brand.
• Join a close-knit team where every contribution matters.
• Grow your career alongside an expanding business.
• Represent a brand built on creativity, craftsmanship and storytelling.
• Help create magical moments for customers every single day.

We can't wait to meet you!