SPA Intern

Four Seasons Hotels Ltd; Lombardia; On-site; EUR 5,600 - 6,700; Part time

Benefits offered by this job

Net €500/month

Training opportunities

Dry cleaning

Employee meals

ESG events

Global career opportunities

Job summary

Four Seasons Hotel Milano is seeking candidates for a 6-month internship in the SPA Department. The role offers hands-on exposure to guest interactions, appointment scheduling, and spa operations at a world-class luxury hotel in Milan.

You will learn about our treatment menu, guest service excellence, and how to deliver a relaxing experience for guests from around the world. This internship starts October 2026 based at our Milan property.

Qualifications

• Service passion for delivering true genuine guest experiences.
• Attention to detail and strong interpersonal skills.
• Reading, writing and oral proficiency in Italian and English.

Responsibilities

• Greet guests and assist with inquiries in the spa.
• Answer phone calls and help guests with spa treatments and products.
• Book all appointments and check guests into the system.
• Schedule appointments and relay information to ensure relaxation.
• Describe Spa Treatment Menu and recommend home care products.

Skills

Guest service

Attention to detail

Italian & English

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

About the role

Four Seasons Hotel Milan is currently looking for candidates interested in a 6-month internship opportunity within our SPA Department.

What you will do

During the internship in the SPA Department you will have the opportunity to engage and learn in the following areas:

• greeting all guests
• answering phone calls, assisting guests with questions regarding the spa treatments and products;
• booking all appointments, checking the guest into the computer system
• scheduling appointments and forwarding relevant information ensuring all guests experience pure peace and relaxation
• describing our Spa Treatment Menu and making recommendations to our guests for treatments and home care products

What you bring

• Service passion about delivering true genuine guest experiences
• Attention to detail, strong interpersonal skills and multitasking approach
• Reading, writing and oral proficiency in the Italian and English language

What we offer:

• A monthly net allowance of €500, along with a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for business clothes
• Complimentary Employee Meals
• Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
• Opportunities to build a successful career with global potential

This position is based at the Four Seasons Hotel Milan and available from October 2026.

All candidates must possess legal right to work in Italy at the time of application.