Spa Intern

Mandarin Oriental; Milano; On-site; EUR 6,000 - 7,000; Full time

Benefits offered by this job

Pocket money €500–€600

Learning & development opportunities

Employee meals

Complimentary dry cleaning for uniform

Job summary

Mandarin Oriental Milan invites applications for a Spa Intern position in the Milan Spa Department. Based at the hotel, you'll support daily treatments and guest experiences, ensuring rooms and relaxation areas meet the highest luxury standards.

You will learn from therapists, participate in training sessions, and contribute to a serene, meticulously clean spa environment. Italian and English communication skills, plus massage therapy studies, are desired.

Qualifications

• Studies in massage therapy and a cosmetology, aesthetic, or related certification.
• Excellent interpersonal skills and self-motivation.
• Fluent Italian and English communication.

Responsibilities

• Support spa team in guest experiences from arrival to departure.
• Ensure treatment rooms and relaxation areas meet luxury standards.
• Assist therapists and spa attendants in preparing guests and coordinating treatments.
• Monitor spa inventory and collaborate with other hotel departments.

Skills

Italian

English communication

Education

Massage therapy studies

Cosmetology certification in progress

Job description

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.

About The Job

Based at the Mandarin Oriental, Milan, within the Spa Department in Milan, the Spa Intern supports the daily operations related to treatments and massages.

As Spa Intern, you will be responsible for the following duties:

• Support the Spa team in curating outstanding and personalized guest experiences throughout the entire wellness journey, from arrival to departure
• Ensure treatment rooms and relaxation areas are set up and maintained according to the highest luxury hospitality standards
• Uphold a serene, well-organized, and impeccably clean Spa environment at all times
• Provide assistance to therapists and Spa attendants in preparing guests and coordinating treatments efficiently
• Help monitor and manage Spa inventory, including linens, amenities, and operational supplies
• Work collaboratively with other hotel departments to deliver a seamless and elevated guest experience
• Participate in both online and in-person training sessions for the brands represented in the Spa and for the treatments included in the Spa Menu.
• Learn and apply the Spa’s service standards and operational procedures.

As Spa Intern, We Expect From You

• Italian and English communication skills
• Studies in massage therapy and an obtained or upcoming certification in a cosmetology, aesthetic, or related field.
• Excellent interpersonal skills.
• Self-motivated.

Our commitment to you

• € 500-600 pocket money
• Excellent Learning & Development opportunities
• Meals available at our Employee Restaurant
• Complimentary Dry Cleaning for Employee Uniforms

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