Solution Sales Expert - Supply Chain Management

SAP; Lombardia; Hybrid; EUR 130,000 - 190,000; Full time

Job summary

SAP SE in Lombardia, Italy, seeks a Solution Sales Executive (SSE) Expert to drive LoB cloud revenue and customer value across key accounts. You will blend SAP expertise with business acumen to shape transformative solutions and accelerate AI adoption, guiding customers through strategic decision processes.

Lead end-to-end account ownership, map value drivers, build pipelines, and orchestrate cross-functional teams to deliver measurable outcomes and sustained growth.

Qualifications

• 10 years industry or practitioner experience driving software sales.
• Proven executive relationship-building with C-suite influence.
• Strong background in B2B enterprise SaaS and multi-stakeholder cycles.

Responsibilities

• Own end-to-end relationship for assigned accounts and develop multi-year strategic plans.
• Map current-state processes and design transformation roadmaps delivering measurable value.
• Identify and develop expansion opportunities, forecast revenue, and grow pipeline.
• Lead GTM efforts for new products and AI-enabled capabilities with customers.
• Deliver demos, proofs-of-concept, and tailored prototypes using customer data.
• Create ROI narratives and lead executive workshops to accelerate decisions.
• Navigate complex negotiations across pricing and cloud revenue models.
• Collaborate with Sales, Product, Marketing, Solution Architects, and Delivery teams.

Skills

Executive relationship building

C-suite influence

Account management

Solution sales

English fluency

Italian fluency

SaaS sales

Strategic planning

Negotiation

Cross-functional collaboration

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role Overview

The Solution Sales Executive (SSE) Expert is responsible for combining deep SAP expertise, business acumen, and end-to-end solution area domain knowledge to drive LoB cloud revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader. The SSE shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution—supporting both specific Lines of Business (LoB) and the overall “One SAP” strategy.

What You'll Do

• Account ownership & strategy: Serve as the designated Line-of-Business owner for assigned accounts, owning the end-to-end relationship and developing multi-year strategic account plans that align customer objectives with company goals and the broader account team’s direction.
• Drive the end-to-end customer value journey with domain expertise: Apply deep supply chain applications expertise to map current-state processes, identify high-impact gaps, and design a prioritized transformation roadmap that delivers measurable business value across the customer lifecycle.
• Pipeline & opportunity management: Proactively identify, qualify, and develop expansion opportunities within existing accounts, building a healthy pipeline, forecasting revenue, and coordinating with sales to convert opportunities into closed deals.
• Product success & innovation: Lead go-to-market efforts for new products and capabilities—engaging early with customers to validate concepts, capture feedback, and influence product roadmaps—with particular focus on AI and other innovation initiatives that accelerate value.
• Enablement, demos & prototypes: Ensure demo systems, trial environments, and enablement assets are production-ready; support solution advisors and learning teams to deliver scalable training, as well as tailored demos, proofs-of-concept, and prototypes using customer-specific scenarios and data.
• Value proposition & executive engagement: Co-create compelling executive-level narratives and ROI analyses (value leakage, cost-to-serve, TCO improvements) with value advisors; lead strategic discovery and workshops to gain executive alignment and accelerate buying decisions beyond formal RFP cycles.
• Commercial negotiations: Lead complex commercial discussions including pricing, contract terms, and cloud revenue models, balancing customer expectations with profitability and long-term strategic value for the business.
• Adoption & consumption: Partner with Customer Success and adoption teams to drive usage, monitor consumption metrics, manage escalations, secure customer references, and implement continuous improvement actions to maximize realized value.
• Customer success & field impact: Own supply chain-application deal cycles and renewal negotiations, driving end-to-end field engagement and executive sponsorship to prioritize investments and deliver measurable outcomes tied to agreed KPIs.
• Relationship building & governance: Cultivate C-suite and buying-center relationships to align stakeholders, convert sponsors into advocates, and run Quarterly Business Reviews focused on adoption, innovation, risk mitigation, and opportunity identification.
• Ecosystem & partner engagement: Manage strategic alliances with consulting and systems integrator partners (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY), co-developing joint solutions and go-to-market approaches while maintaining close partner account-level relationships.
• Collaboration & orchestration: Orchestrate cross-functional execution with Sales, Product, Marketing, Solution Architects, and Delivery teams to ensure account strategies are integrated into the GTM engine and that responsibilities, timelines, and outcomes are jointly owned.
• Competitive & industry expertise: Maintain up-to-date technical and functional knowledge of SAP and adjacent solutions as well as market and competitor trends; use that insight to position differentiated solutions that address industry-specific challenges and win competitive deals.

What You Bring

• Quota carrying sales experience with a management consulting type profile with 10 years Industry or Practitioner experience driving software sales; Executive relationship building skills with proven C-suite influence to include Chief Supply Chain Officer (CSCO), Chief Operations Officer (COO), Chief Manufacturing Officer / Chief Industrial Officer, Chief Logistics Officer (CLO).
• B2B enterprise experience with multi-stakeholder SaaS cycles, plus top-tier consulting and deep industry expertise.
• Proven experience in account management, solution sales, or customer success roles.
• Strong understanding of solution sales, customer value realization, and account planning methodologies; Expansion selling track record (account growth).
• Deep domain expertise related to financial applications, with strong understanding of AI and innovation trends.
• Maps value levers and tell a quantified ROI storytelling and compelling business case creation
• Strategic thinking, business acumen, relationship building and client advocacy skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to work collaboratively in a matrixed environment and influence without direct authority.
• Analytical mindset with a focus on problem-solving and continuous improvement.
• Must demostrate traditional enterprise selling experience.
• Proven record of deal orchestration across multiple stakeholders.
• Ability to sell complex, multi-module SCM transformations (planning, execution, optimization).
• Strong commercial drive + ability to articulate business value.
• English and Italian fluency are a must.

#LI-TDEMEA

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Employment Type: Regular Full Time

Expected Travel: 0 - 40%

Additional Locations: #LI-Hybrid