Senior AI Engineer SAP

msg global solutions ag; Lombardia; Hybrid; EUR 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Global team of SAP experts

Diversity and inclusion

Benefits package

Job summary

msg global solutions seeks an experienced AI engineer to design and ship production AI on SAP landscapes, building agents, retrieval systems and embedded intelligence that run on enterprise data with governance. This hands-on role provides architecture ownership—from concept to production—working with SAP BTP, AI Core, Generative AI Hub, CAP and HANA Cloud, integrating with S/4HANA.

You will mentor engineers, collaborate with consultants and stakeholders, and help shape scalable, measurable AI

Qualifications

• 5+ years building software in production.
• 2+ years shipping AI/ML or LLM-based systems.
• Hands-on SAP BTP experience with AI Core, Generative AI Hub and CAP.
• Understanding of S/4HANA data and processes.
• Practical RAG and agent engineering techniques.
• Knowledge of enterprise constraints: auth, data residency, auditability, PII.
• Ability to explain technical decisions to customers.
• Fluent English; German is a plus.

Responsibilities

• Design and ship AI solutions on SAP BTP using AI Core, Generative AI Hub and AI Foundation.
• Build custom agents in Joule Studio and extend capabilities.
• Implement retrieval-augmented generation over enterprise data.
• Develop CAP services, OData APIs and SAP Integration Suite flows.
• Own model selection, prompt design, evaluation and cost/latency tuning.
• Establish observability and guardrails for measurable agent behavior.
• Work within ABAP Cloud constraints and advise extension patterns.
• Partner with consultants and stakeholders to scope use cases.
• Mentor engineers on code quality and delivery practices.

Skills

SAP BTP experience

AI Core

Generative AI Hub

CAP

HANA Cloud

S/4HANA data

RAG

Agent engineering

Enterprise constraints

Customer communication

English fluency

German (nice to have)

Job description

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msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the globe and growing, we help clients achieve operational efficiency and improve decision-making capabilities. With deep industry knowledge, technical expertise, and a diverse range of perspectives, our people spark change and create innovative solutions to complex operational issues. Our goal is to create long-lasting client relationships built on trust and dependability.

msg global solutions is part of msg, an independent, international group of companies with more than 10,000 employees around the world.

What we do

msg global solutions leverages cutting-edge technologies, including AI, to solve business challenges. We partner with industry leaders like SAP and AWS to deliver enterprise solutions to Fortune 500 companies, transforming data into valuable insights.

Our solutions reshape industries such as finance, insurance, and manufacturing, specializing in:

• - Advanced analytics and AI technologies
• - Industry-specific technologies and IoT integration
• - Data-driven operational excellence

By partnering with us, organizations can transform their business models, uncover new revenue streams, and achieve operational excellence. As part of the msg group, we combine specialized agility with global IT resources to shape the future of business.

What you will do

You will design and build production AI on top of SAP landscapes: agents, retrieval systems and embedded intelligence that run against real business data and hold up under enterprise governance, not just in a demo.

This is a hands-on engineering role with architecture ownership: you decide how a use case gets built, and then you build it.

• Design and ship AI solutions on SAP BTP using AI Core, Generative AI Hub and AI Foundation, from proof of concept through to production operation.
• Build custom agents and skills in Joule Studio, and extend standard Joule capabilities where the out-of-the-box scope stops short.
• Implement retrieval-augmented generation over enterprise data using HANA Cloud vector storage, SAP Datasphere / Business Data Cloud and Knowledge Graph grounding.
• Develop the application and integration layer around your models: CAP services, OData APIs and SAP Integration Suite flows.
• Own model selection, prompt design, evaluation and cost/latency tuning — and defend the trade-offs to both engineers and business stakeholders.
• Establish evaluation harnesses, observability and guardrails so agent behaviour is measurable rather than anecdotal.
• Work within clean-core and ABAP Cloud constraints, and make the case for the right extension pattern when there is a shortcut on offer.
• Partner with functional consultants and customer stakeholders to turn vague process pain into a scoped, buildable use case.
• Mentor engineers on the team and raise the bar on code quality, testing and delivery practice.

What we are looking for

Requirements

• 5+ years building software in production, including 2+ years shipping AI/ML or LLM-based systems that real users depend on.
• Hands-on SAP BTP experience, AI Core, Generative AI Hub, CAP, HANA Cloud, and a working understanding of how S/4HANA data and processes fit together.
• Practical RAG and agent engineering: chunking and retrieval strategy, tool and function calling, orchestration, and a clear sense of how these fail in production.
• Solid grasp of enterprise constraints: authorisations and principal propagation, data residency, auditability and PII handling.
• Ability to work directly with customers or business stakeholders and explain technical decisions without jargon.
• Fluent English; German is a plus.

Nice to have

• ABAP or ABAP Cloud, RAP, CAP and clean-core extension experience.
• SAP Business Data Cloud, Datasphere or Analytics Cloud.
• Agent governance and lifecycle tooling, for example SAP AI Agent Hub or LeanIX.
• Industry depth in [insurance / manufacturing / financial services].
• SAP certifications in BTP, AI or development.
• Conference talks, technical writing or open-source contributions.

What we offer

• A place where individuals are equally valued and where diversity and cultural differences are cherished.
• A global team of highly respected SAP and industry experts where you can make a difference.
• Competitive salaries (55.000 - 65.000 Eur) and a broad range of benefits, some of which are highlighted below.

About msg global solutions

msg global is an Equal Opportunity Employer. Equal Employment Opportunity has been, and will continue to be, a fundamental principle for us. At the heart of this policy is our commitment that we make job related decisions based on the job related criteria. More specifically, employment is based on personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, maritalstatus, ancestry, veteran status or any other protected characteristic as established by law. These principles are to be applied to policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.