Sneaker Maker - Part Time - Milan

Golden Goose; Milano; In loco; EUR 13.000 - 16.500; Part-time

Descrizione del lavoro

Golden Goose in Milan is seeking a passionate Sneaker Maker to enhance customer experience through co-creation services. The role includes working closely with clients to transform GG items into distinctive pieces while maintaining brand identity.

The ideal candidate will have artistic skills, fluency in both Italian and English, and previous experience in retail or customer service. The position is part-time (20 hours/week) with a salary range of €13,000 - €16,500 annually.

Competenze

• Fluency in Italian and English, with additional languages as a plus.
• Previous retail or customer service experience preferred.
• Artistic skills in drawing and painting, and basic sewing abilities.

Mansioni

• Co-create personalized products with clients using various techniques.
• Guide clients through the co-creation experience in line with brand values.
• Engage in sales activities to meet business goals.
• Maintain store operations and compliance with policies.
• Utilize digital tools to enhance customer engagement.

Conoscenze

Fluency in Italian

Fluency in English

Sales experience

Artistic skills

Problem solving skills

Time management skills

Empathy and communication skills

Formazione

High school degree (design field preferred)

Descrizione del lavoro

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth)

KEY REQUIREMENTS

• Fluency in Italian and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus
• Problem solving and time management skills
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
• Empathy, solid communication and interpersonal skills, strong team attitudes
• Flexibility to adapt to the evolving needs of the business and our customers
• High school degree at least (design field is preferable)
• Location: Milan
• Part Time 20 h/week

Salary Range: 13.000€ - 16.500€ RAL; 4° livello CCNL Commercio

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We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.

In alignment with our dedication to equity and EU Pay Transparency Directive, we ensure a non-discriminatory recruitment process based on objective, gender-neutral criteria.

We focus entirely on equal pay for work of equal value, and we strictly do not request salary history from our applicants.