Sneaker Maker - Part Time - Milan

Golden Goose; Turbigo; On-site; EUR 10,000 - 15,000; Part time

Job summary

Golden Goose in Turbigo is seeking a part-time Sneaker Maker to co-create personalized products with clients. This role involves guiding customers through a unique co-creation experience while maintaining brand integrity and sales initiatives. Candidates should be fluent in Italian and English, possess artistic skills, and have a background in sales or customer service.

The company values diversity and encourages individuals from all backgrounds to apply. If interested, further details about the recruitment process and data handling can be found in their Privacy Policy.

Qualifications

• Fluency in Italian and English is essential, knowledge of other languages is a plus.
• Previous sales or customer service experience is preferred.
• Ability to draw and create art using various mediums is required.
• Strong communication and teamwork abilities are essential.
• Must be adaptable to changing business needs.

Responsibilities

• Co-create personalized GG products with clients.
• Guide clients through the co-creation experience.
• Engage in strategic sales through cross-selling and up-selling.
• Ensure customer registration on the Golden App.
• Maintain co-creation area and store operational procedures.
• Utilize digital tools to enhance customer engagement.

Skills

Fluency in Italian and English

Sales Experience

Problem solving skills

Artistic skills

Empathy and communication skills

Flexibility

Education

High school degree (preferably in design)

Job description

Description

We are looking for a passionate talent to build our customer experience.

Mission

The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

Responsibilities

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards;
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

• Fluency in Italian and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
• Problem solving and time management skills
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
• Empathy, solid communication and interpersonal skills, strong team attitudes
• Flexibility to adapt to the evolving needs of the business and our customers.
• High school degree at least (design field is preferable)

Part Time 20 h/week

Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch [e-mail].

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.

In alignment with our dedication to equity and EU Pay Transparency Directive, we ensure a non-discriminatory recruitment process based on objective, gender-neutral criteria.

We focus entirely on equal pay for work of equal value, and we strictly do not request salary history from our applicants.