Services Representative

Schneider Electric; Maserà di Padova; In loco; EUR 30.000 - 46.000; Tempo pieno

Descrizione del lavoro

Schneider Electric in Italy is seeking a Generalist Service Representative to deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently. You will build lasting customer relationships, diagnose and fix onsite issues, and proactively identify opportunities to improve operations while adhering to safety and quality standards.

This role offers exposure to diverse industries under a global leader in energy management and automation, with

Competenze

• Strong technical aptitude with a hands-on approach to solving equipment challenges.
• Customer-focused mindset with the ability to communicate clearly in the field.
• Adaptability and composure when managing unexpected issues or changing priorities.
• Eagerness to learn and grow technical expertise through guided experience.

Mansioni

• Install and commission customer systems according to established procedures and quality standards.
• Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance.
• Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols.
• Proactively identify customer needs and recommend solutions that enhance their operations.

Conoscenze

Active Listening

Customer Orientation

Problem Solving

Resilience

Safety Standards

Maintenance and Repair

Technical Documentation

Time Management

Descrizione del lavoro

Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.

What will you do?

• Install and commission customer systems according to established procedures and quality standards
• Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance
• Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols
• Proactively identify customer needs and recommend solutions that enhance their operations

What are the key skills we are looking for?

• Active Listening — intermediate level; understanding customer concerns and translating them into effective service actions
• Customer Orientation — intermediate level; building trust through responsive, reliable technical support
• Problem Solving — developing level; diagnosing equipment issues and implementing timely solutions
• Resilience — intermediate level; staying focused and effective under pressure in dynamic field environments
• Safety Standards — intermediate level; ensuring all work complies with safety protocols and regulatory requirements
• Maintenance and Repair — developing level; performing hands‑on corrective and preventive maintenance tasks
• Technical Documentation — developing level; accurately recording service activities and system configurations
• Time Management — developing level; prioritizing tasks to meet customer commitments and service schedules

What qualifications will make you successful?

• Strong technical aptitude with a hands‑on approach to solving equipment challenges
• Customer‑focused mindset with the ability to communicate clearly in the field
• Adaptability and composure when managing unexpected issues or changing priorities
• Eagerness to learn and grow your technical expertise through guided experience

What's in it for me?

• Direct customer impact through meaningful technical work in the field
• Mentorship and structured support to build your technical skills and confidence
• Career growth opportunities within a global leader in energy management and automation
• Exposure to diverse industries and innovative technologies

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.
• Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
• Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
• Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.