Services Program Manager (PCB/EDM)

Siemens Digital Industries Software; Milano; In loco; EUR 85.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible work model

Great benefits

Descrizione del lavoro

Siemens Software in Milano seeks a high-energy Program Manager to oversee electronic design services projects within the Consulting Services team. You will lead cross-functional efforts with account teams and technical leads, translating customer requirements into compelling proposals and guiding projects from scoping through delivery.

Responsibilities include governance, KPI tracking, risk management, and cultivating strategic customer relationships to ensure renewal of service contracts.

Competenze

• Hands-on experience leading complex electronic design projects from concept to completion.
• Deep understanding of the PCB development lifecycle (design, layout, libraries, NPI).
• Proficiency in High-Speed Design (HSD) analysis and related tools.
• Experience with cloud-based solutions, SaaS deployments, or managed services in EDA/PCB domains.
• Awareness of data security, compliance, and scalability for cloud-hosted PCB environments.
• Strong customer-centric approach with proven engagement and renewal management.
• Solid governance knowledge across Agile, Waterfall, and Hybrid methods.
• PMP or PRINCE2/Agile certifications preferred.

Mansioni

• Collaborate with account teams and technical leads to drive sales campaigns and opportunities.
• Capture objectives and requirements from customers using service offerings input forms.
• Lead scoping with technical leads and translate requirements into project estimates and proposals.
• Develop and maintain detailed project plans (scope, schedule, budget, resources, deliverables).
• Manage project execution, ensuring adherence to plans, quality, and customer expectations.
• Implement governance frameworks, track KPIs, and provide data-driven reports on status, risks and progress.
• Identify and mitigate project risks, escalate when needed to ensure success.
• Maintain strategic customer relationships and act as main point of contact throughout lifecycle.
• Champion continuous improvement in processes, tools, and metrics to raise efficiency.

Conoscenze

Complex EDA projects

PCB lifecycle

High-Speed Design

SaaS deployments

Data security

Customer engagement

Project governance

PM Certification

Descrizione del lavoro

Siemens EDA is a global technology leader in Electronic Design Automation products and systems. Our portfolio enables companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our solutions to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board and system design.

We are currently seeking a high-energy, experienced Program Manager to join our team. The Program Manager is a key role within the Consulting Services team. The Program Manager is responsible for managing the execution of electronic design services projects. We are seeking a leader, with a successful track record for building customer loyalty through clear and consistent delivery.

Key Responsibilities

• Collaborate strategically with account teams and Technical leads to drive successful sales campaigns and identify new business opportunities.
• Use services offering based input forms to capture Customer objectives and requirements
• Lead the technical scoping process with assigned technical leads, translating customer requirements into comprehensive project effort estimates and compelling project proposals.
• Develop, maintain, and adapt comprehensive project plans, including scope, schedule, budget, resources, and deliverables, using industry-standard project management tools.
• Oversee and drive project execution, ensuring adherence to project plans, quality standards, and customer expectations, while proactively managing dependencies and roadblocks.
• Implement and manage robust project governance frameworks, tracking key performance indicators (important metrics), and providing clear, data-driven reports to partners on project status, risks, and progress.
• Proactively identify, assess, and mitigate project risks and issues, developing contingency plans and escalating as appropriate to ensure project success.
• Cultivate and maintain strong, strategic customer relationships throughout the project lifecycle, acting as the primary point of contact and ensuring high levels of customer satisfaction.
• Champion continuous improvement initiatives in project delivery processes, tools, and metrics to enhance efficiency, quality, and measurable business outcomes.

Required skills and experience

• Hands-on experience leading complex electronic design projects from concept to completion.
• Profound understanding and practical application of the entire PCB development lifecycle, including design, layout, library management, and New Product Introduction (NPI) processes.
• Proficiency in High-Speed Design (HSD) analysis, simulation tools, and methodologies, with the ability to guide technical discussions.
• Demonstrated experience in managing projects related to cloud-based solutions, SaaS deployments, or managed services, particularly within the EDA or PCB design domain.
• Understanding of data security, compliance, and scalability considerations specific to cloud-hosted PCB design environments.
• Strong customer-centric approach with a proven track record of successful customer engagements and expertly managing the renewal of service contracts.
• Deep expertise in project governance and various project management methodologies (e.g., Agile, Waterfall, Hybrid).
• Demonstrated experience in comprehensive project planning, proactive risk management, scope control, and effective change management.
• Project Management Professional (PMP) or equivalent certification (e.g., PRINCE2, Agile certifications) is highly preferred.

Working at Siemens Software

Why us?

Working at Siemens Software means flexibility – choosing between working at home or in the office is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

Siemens Industry Software is an equal opportunities employer and does not discriminate unlawfully on the grounds of age, disability, gender assignment, marriage, and civil partnership, pregnancy and parental, race, religion or belief, sex, sexual orientation, or trade union membership.