ServiceNow Architect

Webologix Ltd/ INC; Italia; On-site; EUR 90,000 - 120,000; Full time

Job summary

Webologix Ltd/ INC in Italy seeks a senior ServiceNow Architect to lead enterprise architecture engagements across customers, platform owners, and development teams.

You will translate business goals into architectural roadmaps, guide digital transformation initiatives, and ensure governance and delivery align with ServiceNow best practices.

This role collaborates with CoE and leadership to position ServiceNow as the standard platform for complex programs and cloud-based solutions.

Qualifications

• 8+ years of progressive experience in professional services or equivalent.
• Demonstrated management consulting experience
• Creativity with comfort running programs independently within a startup-paced environment
• Success driving complex issues through analysis and resolution
• Industry domain expertise, enterprise architecture experience
• Large program experience leading architecture and design, cloud application technology experience
• Experience leveraging or integrating AI into work processes, decision-making, or problem-solving

Responsibilities

• Work with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation
• Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
• Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
• Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation
• Translate business goals and outcomes into customer roadmap and architectural blueprints
• Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard
• Manage technical governance and delivery operating model
• Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
• Support the sales effort by scoping and estimating the engagement and change orders
• Be an active contributor of leading practices and expertise related to the ServiceNow platform

Skills

Enterprise architecture

Program management

Cloud apps

AI integration

Consulting experience

Startup environment

Analytical problem-solving

Leadership

Job description

• Work with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation
• Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
• Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
• Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation
• Translate business goals and outcomes into customer roadmap and architectural blueprints
• Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard
• Manage technical governance and delivery operating model
• Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
• Support the sales effort by scoping and estimating the engagement and change orders
• Be an active contributor of leading practices and expertise related to the ServiceNow platform

Qualifications:

• 8+ years of progressive experience in professional services or equivalent
• Demonstrated management consulting experience
• Creativity with comfort running programs independently within a startup-paced environment
• Success driving complex issues through analysis and resolution
• Industry domain expertise, enterprise architecture experience
• Large program experience leading architecture and design, cloud application technology experience
• Experience leveraging or integrating AI into work processes, decision-making, or problem-solving