Service Sales Specialist Modernization

ABB; Genova; In loco; EUR 48.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working hours

Hybrid work options

Wellbeing support

Meal vouchers

Tool car

Descrizione del lavoro

ABB in Genova cerca un Service Manager per guidare le attività di modernization del servizio e raggiungere obiettivi nei mercati italiani. Ruolo di leadership con responsabilità su offerte e formazione interna ed esterna.

La posizione richiede esperienza senior, conoscenze ABB DCS e la capacità di collaborare con Product, Engineering, Service e Sales, in italiano e inglese.

Competenze

• Esperienza senior nel ruolo o equivalente.
• Conoscenze tecnico-operativo di ABB DCS costituiranno plus.
• Capacità di tradurre esigenze dei clienti in soluzioni di valore.

Mansioni

• Gestire l’intero ciclo di vita delle offerte di service e soluzioni.
• Identificare opportunità di upgrade, retrofit e modernization per i clienti.
• Interfaccia tra Product Management, Engineering, Service e Sales per tradurre esigenze di mercato.
• Supportare definizioni tecniche, roadmap, pricing e posizionamento di portfolio.
• Preparare materiale commerciale e training, supporto a campagne e eventi di vendita.
• Fornire competenze tecniche durante discussioni, revisioni e sviluppo opportunità.

Conoscenze

Senior experience

ABB DCS knowledge

Descrizione del lavoro

Service Manager

Questa Posizione Risponde a Service Manager

Noi di ABBaiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.

Questa Posizione Risponde a Service Manager

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Your Role And Responsibilities

In this role, you will have the opportunity to be responsible for the sales of Modernization for products/systems/services within a designated market, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

This role is contributing to the Service modernization in Italy and allocated countries .

Work Mode

• Drive the lifecycle management of service offerings and solutions, from market analysis and business case development to launch, deployment, and continuous improvement.
• Identify opportunities within the installed base (IB) and the market to promote upgrades, retrofits, modernization programs, and other value-added service solutions that enhance customer performance and business growth.
• Act as the key interface between Product Management, Engineering, Service, Sales, and customers to translate market needs into competitive and technically sound solutions.
• Support the definition of technical specifications, solution roadmaps, pricing strategies, and portfolio positioning to address customer requirements and market trends.
• Assist Sales and Marketing teams in the launch and promotion of new offerings by preparing commercial and technical materials, supporting campaigns, customer events, trade shows, and sales enablement activities.
• Provide technical expertise during customer discussions, proposal activities, technical reviews, and opportunity development, ensuring effective positioning of ABB solutions and services.
• Develop training materials and deliver product and solution training to internal teams, channel partners, and customers to strengthen market adoption and technical knowledge.
• Foster continuous improvement, quality standards, knowledge sharing, and cross-functional collaboration while supporting customer satisfaction, lifecycle management initiatives, and long-term customer relationships.

Qualifications For The Role

• You have a senior experience in similar role. The technical knowledge of ABB DCS systems and solutions is a plus.
• You have a technical background.
• You are experienced in identifying customer needs and translating them into value-added solutions, including upgrades, retrofits, and modernization opportunities.
• You have strong business acumen and market awareness, with the ability to support portfolio development, go-to-market activities, and commercial initiatives.
• You are comfortable collaborating with cross-functional teams and engaging with customers, sales, service, and engineering stakeholders at different organizational levels.
• You are at ease communicating in Italian and English.

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position: Applicable CBA: Metalmeccanico Minimum annual salary: € 53.000 Variable Pay: Eligible for Sales Incentive plan and Company Productivity Bonus The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits

• Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families
• Welfare plan with a wide range of personalized services
• Canteen or meal vouchers provided
• Tool car

More About Us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle

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