Senior Service Delivery Lead - Financial Systems

SimCorp; Lombardia; Ibrido; EUR 41.000 - 61.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours

Hybrid work model

Health insurance

Pension plan

13th & 14th month pay

Ticket restaurant

Descrizione del lavoro

SimCorp is seeking a Lead Service Delivery Consultant for Italy (Milano/Pistoia/Trieste) to manage production support, client relationships and system configurations. You will work across global teams to deliver Front-to-Back solutions and optimize customer workflows with SimCorp Dimension.

The role requires at least 8 years in asset management or related fields, English fluency, and a proactive, client-focused mindset.

Competenze

• Excellent client communication, presentation and consulting skills.
• Strong skills in managing and prioritizing multiple tasks simultaneously.
• Proactive, service-minded approach with problem-solving drive.

Mansioni

• Serve as the primary point of contact for clients regarding production support and customer relationship management.
• Provide live support for resolving problems in SimCorp Dimension and system operations to deliver timely solutions.
• Configure and maintain applications; handle daily operations requests and monitoring.

Conoscenze

Client communication

Presentation skills

Consulting skills

Task prioritization

Problem solving

Teamwork

Fluency in English

Formazione

Educational background in finance or economics

Strumenti

SimCorp Dimension

Descrizione del lavoro

SimCorp is seeking a Lead Service Delivery Consultant for Italy (Milano/Pistoia/Trieste) to manage production support, client relationships and system configurations. You will work across global teams to deliver Front-to-Back solutions and optimize customer workflows with SimCorp Dimension.

The role requires at least 8 years in asset management or related fields, English fluency, and a proactive, client-focused mindset.