FinTech Service Delivery Associate – Grow with Clients

SimCorp; Pistoia; Ibrido; EUR 26.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working hours

Hybrid model

Health insurance

Descrizione del lavoro

SimCorp seeks a Service Delivery Associate to join the Service Delivery team at the Pistoia or Trieste office. You will support SimCorp Dimension and related services for global clients, collaborating with the team to deliver best-practice solutions and drive client success.

The role emphasizes incident and problem management, front-to-back service delivery, and ongoing professional development within an international environment.

Competenze

• Educational background in STEM or Finance.
• Know-how in Front Office, Back Office, Accounting processes or Financial Transaction Workflows.
• Fluency in English; additional language abilities would be an advantage.

Mansioni

• Evaluate problems and issues in SimCorp Dimension to provide timely solutions.
• Co-operate with colleagues and clients to prioritise and provide best-practice solutions.
• Advise and service clients with best practice market solutions for SimCorp Dimension usage.
• Implement additional functionality in SimCorp Dimension for existing customers and address new areas of expertise.
• Assess customer requirements for system enhancements and relay to product management.
• Collaborate with other professionals to share knowledge and ensure efficient solutions.
• Contribute to knowledge transfer via training and coaching for optimal software use.
• Support policy and process development and provide input to strategic direction.

Conoscenze

Front Office

Back Office

Accounting processes

Financial Transaction Workflows

Formazione

STEM or Finance background

Descrizione del lavoro

SimCorp seeks a Service Delivery Associate to join the Service Delivery team at the Pistoia or Trieste office. You will support SimCorp Dimension and related services for global clients, collaborating with the team to deliver best-practice solutions and drive client success.

The role emphasizes incident and problem management, front-to-back service delivery, and ongoing professional development within an international environment.