Senior Merchandising Consultant: AI-Driven Category Strategy

RELEX Solutions; Lombardia; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

RELEX Solutions is seeking a Senior Merchandising Consultant to work across customer engagements in category management implementation and ongoing service delivery. This hybrid role involves end-to-end platform configuration and applying merchandising judgment to drive measurable outcomes.

You will guide customers through discovery, workshops, and in designing future-state processes, balancing advisory and technical work to ensure adoption and value realization.

Qualifications

• 7+ years of hands‑on experience in category management, merchandising, space planning, pricing, or promotions.
• Experience leading customer-facing engagements, in consulting or implementation.
• Fluent English and Italian; willingness to travel up to 25%.
• Ability to translate strategy into software configuration and drive adoption.

Responsibilities

• Work on customer engagements across category management solutions from discovery through go-live.
• Lead discovery and process design workshops with customer teams.
• Apply industry best practice to design future-state processes and guide customers toward better ways of working.
• Support change management and explain why alternative paths are better.
• Configure the platform to fit the customer’s strategy with guidance from senior colleagues.
• Build and validate configurations, support user acceptance testing to confirm readiness.
• Develop analytical queries on customer data to deliver insights and ROI reporting.
• Assist in training and user adoption to ensure system usage and value realization.

Skills

Category management

Merchandising

Space planning

Pricing

Promotions

Analytics

English proficiency

Italian proficiency

Education

Business/Economics/Engineering degree

Related field degree

Tools

SQL

Job description

RELEX Solutions is seeking a Senior Merchandising Consultant to work across customer engagements in category management implementation and ongoing service delivery. This hybrid role involves end-to-end platform configuration and applying merchandising judgment to drive measurable outcomes.

You will guide customers through discovery, workshops, and in designing future-state processes, balancing advisory and technical work to ensure adoption and value realization.