Senior Lifecycle Marketing Manager | EMEA

Deel

Monza

Hybrid

EUR 90,000 - 120,000

Full time

9 days ago

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Benefits offered by this job

Stock grants
Flexible office membership
Total rewards program
Inclusive employer
Status/location perks

Job summary

Deel is seeking a senior lifecycle marketer to design and run multi-channel campaigns that boost product adoption, cross-sell, upsell, expansion and retention across the customer journey.

You'll partner with Product, Sales, Customer Success, and Marketing to deliver personalized, data-driven touchpoints, measure impact, and optimize ROI while operating across global teams in a fast-paced, hybrid environment.

Qualifications

  • 8+ years of lifecycle or growth marketing experience in B2B SaaS or technology
  • Proven track record of cross-sell and upsell campaigns with measurable revenue impact
  • Strong analytical skills with ability to derive insights from data
  • Hands-on experience with marketing automation platforms, especially HubSpot and Braze
  • Excellent written and verbal communication skills across remote teams
  • Experience managing large cross-functional projects across cultures and time zones
  • Self-motivated, adaptable, and able to work in a fast-paced, global environment
  • Growth mindset and comfort with ambiguity

Responsibilities

  • Design and run multi-channel campaigns to drive product adoption, cross-sell, upsell, expansion, and retention
  • Identify lifecycle moments to introduce products and influence customer behavior using segmentation and personalization
  • Monitor campaign performance and lifecycle KPIs, and report on ROI to guide strategy
  • Provide actionable insights to improve conversions and campaign effectiveness
  • Conduct A/B tests and multivariate experiments across email, in-app messaging, and other channels
  • Collaborate with Marketing, Product, Sales, and Customer Success to align on strategy and product launches across the lifecycle

Skills

Cross-sell campaigns
Analytical thinking
HubSpot
Braze
A/B testing
Collaboration across teams
Adaptability
Growth mindset

Tools

HubSpot
Braze

Job description

Overview

In this role, you lead multi-channel lifecycle campaigns to boost engagement, adoption, and revenue across the customer journey. You'll partner with Product, Sales, Customer Success, and Marketing to deliver personalized, data-driven touchpoints that support customers at every stage. You'll identify key lifecycle moments to drive product usage and expansion, and you'll measure impact to optimize ROI and retention. This is a pivotal role in Deel's customer experience and growth strategy.

Retribuzione / Benefits
  • Stock grant opportunities
  • Optional flexible working office membership
  • Total rewards program
  • Inclusive equal-opportunity employer
  • Additional perks based on status and location
Responsabilità
  • Design and run multi-channel campaigns to drive product adoption, cross-sell, upsell, expansion, and retention
  • Identify lifecycle moments to introduce products and influence customer behavior using segmentation and personalization
  • Monitor campaign performance and lifecycle KPIs, and report on ROI to guide strategy
  • Provide actionable insights to improve conversions and campaign effectiveness
  • Conduct A/B tests and multivariate experiments across email, in-app messaging, and other channels
  • Collaborate with Marketing, Product, Sales, and Customer Success to align on strategy and product launches across the lifecycle
Requisiti fondamentali
  • 8+ years of lifecycle or growth marketing experience in B2B SaaS or technology
  • Proven track record of cross-sell and upsell campaigns with measurable revenue impact
  • Strong analytical skills with ability to derive insights from data
  • Hands-on experience with marketing automation platforms, especially HubSpot and Braze
  • Excellent written and verbal communication skills across remote teams
  • Experience managing large cross-functional projects across cultures and time zones
  • Self-motivated, adaptable, and able to work in a fast-paced, global environment
  • Growth mindset and comfort with ambiguity
  • collaboration across teams
  • analytical thinking
  • adaptability
  • HubSpot
  • Braze
  • A/B testing
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