Senior IT Infrastructure & Client Services Lead

Volkswagen Financial Services; Lombardia; On-site; EUR 45,000 - 50,000; Full time

Job summary

Volkswagen Financial Services in Lombardia seeks a Client Management Specialist Sr to support and manage the local IT infrastructure and workplace environment, ensuring reliable IT services for local users.

You will act as the local point of contact for HQ IT, coordinate maintenance, rollouts and projects, and help manage IT equipment lifecycle, with strong English communication and teamwork with vendors and stakeholders.

Qualifications

• Experience coordinating with HQ IT teams for infrastructure projects.
• Strong communication skills with business stakeholders.
• Ability to translate central requirements into local actions.
• Customer-focused with empathy for end users.
• Experience with IT infrastructure lifecycle management.

Responsibilities

• Act as local contact for HQ IT teams for infrastructure activities.
• Manage and coordinate local IT infrastructure tasks.
• Coordinate HQ-driven maintenance, rollouts, upgrades and IT projects.
• Support planning of local infrastructure initiatives with IT Services Manager.
• Oversee lifecycle management of IT equipment from purchase to end-of-life.

Skills

Microsoft 365

Windows/Active Directory

ITSM tools

Identity and Access Management

Networking (LAN/Wi‑Fi)

Workplace technologies

Project coordination

HQ IT liaison

Communication skills

English language

Tools

SCCM/Configuration Manager

Intune

Citrix VDI

Job description

Volkswagen Financial Services in Lombardia seeks a Client Management Specialist Sr to support and manage the local IT infrastructure and workplace environment, ensuring reliable IT services for local users.

You will act as the local point of contact for HQ IT, coordinate maintenance, rollouts and projects, and help manage IT equipment lifecycle, with strong English communication and teamwork with vendors and stakeholders.