Senior Human Resources Manager - Six Senses Rome

Experteer Italy; Italia; On-site; EUR 90,000 - 130,000; Full time

Job summary

Six Senses Rome is seeking a Senior HR Manager to lead the people strategy for the luxury property, partnering with leadership to align HR practices with the brand’s vision of sustainability, wellness, and guest excellence.

You will oversee an engaged HR team, ensure compliance with Italian employment law, manage manpower planning, recruitment, onboarding, performance management, and employee development across Hosts, while championing an inclusive culture and exceptional guest experiences.

Qualifications

• Bachelor in Hospitality Management is required.
• Minimum 5 years of HR experience in luxury hotels or hospitality.
• Experience in Italy with knowledge of Italian labour laws.
• Proven track record in high-volume recruitment, workforce planning and employee relations.
• Advanced MS Office proficiency (Word, Excel, PowerPoint, Outlook).
• Excellent English and Italian (written and spoken).
• EU passport or valid work authorization for Italy.

Responsibilities

• Lead day-to-day HR operations and ensure compliance with Six Senses standards and Italian employment law.
• Support development and execution of the property's HR strategy including manpower planning, payroll, benefits budgeting, training and Host engagement.
• Drive recruitment, employer branding, internal mobility and career development.
• Oversee succession planning, IDPs and talent reviews to build a strong internal pipeline.
• Coach and develop the HR team with clear direction and ongoing feedback.
• Build trusted relationships with Hosts and leaders and promote an inclusive, high-performing culture.
• Lead Host engagement initiatives, feedback mechanisms, and action plans to improve the Host experience.
• Oversee performance management, appraisals and development conversations.
• Ensure accurate HR documentation and confidential handling of Host files.

Skills

People management

Leadership

Recruitment

Workforce planning

Employee relations

HR compliance

Communication (EN/IT)

Education

Bachelor in Hospitality Management

Tools

MS Office

Job description

In this Senior HR Manager role, you drive the people strategy for Six Senses Rome, partnering with leadership to align HR practices with the brand's vision of sustainability, wellness, and extraordinary guest experiences. You lead an engaged HR team, ensure compliance and operational excellence, and champion development, engagement, and inclusive culture across Hosts. You'll shape workforce planning, recruitment, onboarding, and performance management to support growth and high performance. This is an opportunity to influence culture at a luxury property that prioritizes wellbeing, responsibility, and pioneering experiences.

• Lead day-to-day HR operations and ensure compliance with Six Senses standards and Italian employment law
• Support development and execution of the property's HR strategy including manpower planning, payroll, benefits budgeting, training and Host engagement
• Drive recruitment, employer branding, internal mobility and career development
• Oversee succession planning, IDPs and talent reviews to build a strong internal pipeline
• Coach and develop the HR team with clear direction and ongoing feedback
• Build trusted relationships with Hosts and leaders and promote an inclusive, high-performing culture
• Lead Host engagement initiatives, feedback mechanisms, and action plans to improve the Host experience
• Oversee performance management, appraisals and development conversations
• Ensure accurate HR documentation and confidential handling of Host files
• Monitor payroll, benefits and HR costs with Finance and provide forecasting and reporting
• Conduct salary benchmarking to align with market practices and legal requirements
• Ensure compliance with labour legislation, collective bargaining, safety, data protection; collaborate with external consultants as needed
• Support employee relations, disciplinary handling and policy enforcement
• Oversee onboarding, training and Host development in collaboration with Training team
• Champion Mission Wellness and sustainability initiatives with HR and Sustainability teams
• Coordinate Host accommodation, facilities, welfare initiatives and a safe working environment
• Manage Host engagement activities, recognition and internal communications
• Maintain open communication with Department Heads and ExCom to ensure HR is a trusted business partner
• Align people priorities with business objectives with Cluster Director of HR and General Manager
• Prepare and submit HR reports, forecasts and compliance documentation
• Review HR processes to improve efficiency and internal controls
• Stay updated on industry trends and best practices in luxury hospitality and employment law
• Perform additional duties as required by leadership
• Bachelor in Hospitality Management
• Minimum 5 years of HR experience in luxury hotels or hospitality
• Experience in Italy with knowledge of Italian labour laws
• Proven track record in high-volume recruitment, workforce planning and employee relations
• Advanced MS Office proficiency (Word, Excel, PowerPoint, Outlook)
• Excellent English and Italian (written and spoken); additional languages a plus
• EU passport or valid work authorization for Italy