Senior Data Scientist: Personalization & NLP (Hybrid)

Sky; Lombardia; Hybrid; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Complimentary access to Sky TV

Sky Wifi and Sky Mobile at employee?ed

Private health insurance

Life and accident insurance

Gym access (Milan office)

Meal vouchers

Job summary

Sky Italia is seeking a Senior Data Scientist to lead customer analytics, personalization, and NLP initiatives. You will work with large-scale data across content and interactions to develop ML solutions that improve customer experience and support business decisions.

You will partner with data engineers, ML engineers, and stakeholders, apply NLP and generative AI techniques, and stay current with GCP and cloud analytics best practices.

Qualifications

• Advanced degree in a quantitative field (CS/Stats/Math/Engineering/Physics/Economics).
• Solid experience with machine learning, statistical modelling, predictive analytics, and data-driven decisioning.
• Ability to structure analytical problems and deliver practical solutions in a dynamic environment.
• Proficiency in Python and common data science libraries for analysis, modelling, and experimentation.
• Proficiency in SQL for data extraction, manipulation, and analysis.
• Proficiency with Git for version control, collaboration, and reproducible workflows.
• Good business acumen and ability to communicate with technical and non-technical stakeholders.
• Experience with customer analytics, personalization, recommendation systems, next-best-action or next-best-offer models is highly desirable.
• Experience with topic modelling, generative AI applications and Agentic Frameworks is a strong plus.
• Experience with cloud platforms (GCP) and scalable data environments is a plus.
• Proficiency in Italian and English is mandatory.

Responsibilities

• Work with business stakeholders to understand requirements, clarify objectives, and translate business questions into analytical approaches.
• Contribute to end-to-end data science projects from problem framing to model deployment and evaluation.
• Develop ML and analytics solutions for customer analytics, personalization, recommendations, next-best-action, and next-best-offer use cases.
• Apply NLP and generative AI techniques on unstructured data to generate actionable insights.
• Collaborate with ML engineers, data engineers, and platform teams to support model deployment.
• Support prioritisation and delivery of multiple data science initiatives aligned with business needs.
• Mentor junior data scientists and share knowledge within the team.
• Stay up to date with developments in ML, generative AI, NLP, and applied analytics.

Skills

Python

SQL

Git

Communication

Italian/English

Education

Advanced degree (CS/Stats/ML)

Tools

GCP

Jupyter

Spark

Job description

Sky Italia is seeking a Senior Data Scientist to lead customer analytics, personalization, and NLP initiatives. You will work with large-scale data across content and interactions to develop ML solutions that improve customer experience and support business decisions.

You will partner with data engineers, ML engineers, and stakeholders, apply NLP and generative AI techniques, and stay current with GCP and cloud analytics best practices.