Senior AV & VTC Engineer - On-site & Exercises

Wlgroup; Catania; In loco; EUR 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Wlgroup in Sicily seeks an operational video and audio support specialist to maintain end-to-end AV services for exercises and missions. You will configure, deploy and recover equipment, manage video teleconferencing sessions, and ensure secure voice equipment operates across networks.

The role requires hands-on IT experience, ability to work on site, willingness to extended hours when needed, and clear documentation of all work.

Competenze

• At least two years hands-on designing, implementing and maintaining core network architecture for large organisations.
• Practical experience with video teleconferencing technologies.
• A sound practical understanding of voice over IP and of IP addressing.
• Comfortable logging and tracking your own work in a service-desk tool.
• Comfort in a structured environment - procedures, processes, checklists and instructions.
• A basic grasp of IT security practice: password handling, access control, safe use of devices.
• The ability to follow and improve documented procedures, and to prioritise when several things break at once.
• Good communication with users and colleagues, and accurate record-keeping.
• Willingness to work on site and, when a project or transition needs it, for extended hours.
• Fluent professional English, around CEFR B2 to C1.

Mansioni

• Prepare, configure and deploy audio and video equipment, and keep it aligned with the approved baseline configurations.
• Set up and manage video teleconferencing, including senior and command-level sessions.
• Install and configure voice equipment over both ordinary and secure networks.
• Set up and tear down projectors and sound equipment.
• Carry out approved endpoint updates and physical line patching to the defined procedures and schedule.
• Handle incidents and service requests promptly and accurately.
• Prepare, deploy and recover equipment in support of exercises and operational activity.
• Keep complete, accurate and auditable records of everything performed and delivered.
• Support other communications service areas within the unit where the work touches endpoint services.

Conoscenze

Video teleconferencing

Network architecture

VoIP

IP addressing

Service-desk tooling

IT security basics

Documentation

Procedures & checklists

On-site work

English proficiency

Strumenti

Windows

Descrizione del lavoro

Wlgroup in Sicily seeks an operational video and audio support specialist to maintain end-to-end AV services for exercises and missions. You will configure, deploy and recover equipment, manage video teleconferencing sessions, and ensure secure voice equipment operates across networks.

The role requires hands-on IT experience, ability to work on site, willingness to extended hours when needed, and clear documentation of all work.