Senior Applications Support Engineer: Drive Reliable Payments

Global Blue; Gallarate; On-site; EUR 35,000 - 55,000; Full time

Job summary

A leading payment processing provider is seeking a Senior Application Support Engineer in Gallarate, Italy. This role involves providing technical support for core payment applications, managing application support tasks, and collaborating with various teams. Candidates should possess at least 3 years of L2 application support experience and a university degree in IT, Computing, or Engineering. Proficient analytical skills and experience in SQL are vital for success. This is a full-time position requiring a detail-oriented individual with excellent English communication skills.

Qualifications

• Minimum 3 years L2 Application Support experience required.
• Experience with payment clearing and settlement processes is desirable.
• Strong analytical and troubleshooting capabilities are essential.

Responsibilities

• Provide software application support as directed by the Manager Applications Support.
• Analyze software application functionality and suggest improvements.
• Document processes and monitor application performance metrics.

Skills

Application Support Management

SQL

Troubleshooting

Analytical Skills

Linux Shell Scripting

Detail-oriented

Education

University degree in IT, Computing or Engineering

Tools

SQL Server

Splunk

Control-M

Job description

A leading payment processing provider is seeking a Senior Application Support Engineer in Gallarate, Italy. This role involves providing technical support for core payment applications, managing application support tasks, and collaborating with various teams. Candidates should possess at least 3 years of L2 application support experience and a university degree in IT, Computing, or Engineering. Proficient analytical skills and experience in SQL are vital for success. This is a full-time position requiring a detail-oriented individual with excellent English communication skills.