Senior Account Manager - Printing & Packaging (Remote)

Tesa SE; Lombardia; Hybrid; EUR 55,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Company car

Remote working

Job summary

Tesa SE is seeking a Senior Account Manager for North-West Italy (Lombardy, Piedmont, Liguria) to manage and grow a high-value customer portfolio within the Printing and Packaging Solutions space.

You will execute strategic sales plans, expand the customer base, and collaborate across Marketing, Support, and Finance to ensure product availability and customer satisfaction. Italian and English fluency is required.

Qualifications

• More than five years of sales experience in a comparable position, with a proven track record of profitable growth and new business development.
• Excellent written and spoken Italian and English.
• Strong customer orientation and a passion for building long‑term partnerships.
• Excellent communication, presentation and networking skills.
• Advanced negotiation capabilities and confidence in managing pricing, contracts and commercial terms.
• Ability to travel substantially across Lombardia, Piemonte and Liguria.

Responsibilities

• Drive profitable sales growth and margin expansion within the assigned customer portfolio across Lombardia, Piemonte and Liguria.
• Build and strengthen long-term relationships with high-value customers, influencers and local decision-makers.
• Develop new customers and markets by leveraging leads and proactively targeting defined customer groups across relevant value chains.
• Secure and develop existing business by identifying new applications, executing projects and increasing customer loyalty.
• Identify and qualify prospects, convert them into opportunities and buying customers, and allocate substantial time to active business development.
• Build and maintain a high-quality project pipeline and achieve agreed KPIs, including pipeline value, won projects and customer visits.
• Conduct regular on-site visits, understand customer needs and pain points, support product trials and accelerate project closure.
• Negotiate contracts, pricing and commercial terms in line with company strategy; proactively identify pricing opportunities and risks.
• Execute new product and application launches, including specification processes and customer listings.
• Use CRM consistently to maintain complete and accurate Contacts, Leads, Opportunities, Prospects and Accounts, enabling data-driven decisions.
• Collaborate with Marketing, Sales Support, Customer Support, Quality, Business Operations, Finance and Demand Planning to improve customer experience, forecasts and product availability.
• Support overdue collections, maintain DSO within defined targets and help resolve complex or escalated payment issues.
• Ensure local implementation of Global and Regional Key Account initiatives and provide fact-based customer insights to support the product and technology pipeline.

Skills

Sales experience

Italian & English fluency

Tools

CRM systems

Microsoft 365

Job description

Tesa SE is seeking a Senior Account Manager for North-West Italy (Lombardy, Piedmont, Liguria) to manage and grow a high-value customer portfolio within the Printing and Packaging Solutions space.

You will execute strategic sales plans, expand the customer base, and collaborate across Marketing, Support, and Finance to ensure product availability and customer satisfaction. Italian and English fluency is required.