Seasonal Client Experience Specialist

Jackson Hewitt; Toscana; On-site; EUR 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Full-time and part-time positions are 

Flexible Schedule Options - Work that 

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental 

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within 

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt in Tuscany seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and keep customers engaged during wait times. You will distribute marketing materials and provide essential support to ensure a smooth client journey in our offices.

We value excellent communication, strong interpersonal skills, and experience in fast-paced retail. Basic computer proficiency and a willingness to learn and grow in a customer‑focused role are required.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and ensure excellent experiences.
• Confirm appointments and follow up with past/potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Strong interpersonal communication

Experience in fast-paced retail

Basic computer proficiency

Customer service or sales experience (

Job description

Jackson Hewitt in Tuscany seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and keep customers engaged during wait times. You will distribute marketing materials and provide essential support to ensure a smooth client journey in our offices.

We value excellent communication, strong interpersonal skills, and experience in fast-paced retail. Basic computer proficiency and a willingness to learn and grow in a customer‑focused role are required.