SDA Program Management Specialist

SDA Bocconi; Milano; Ibrido; EUR 32.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

International environment

Executive education exposure

Competitive starting salary

Descrizione del lavoro

SDA Bocconi School of Management, based in Milan with additional locations, is seeking a PROGRAM MANAGEMENT SPECIALIST for Executive Programs. You will support and champion executive education, acting as a vital link between the School and participants, coordinating program operations and faculty support.

The role requires a Master’s degree, 3–4 years in education management or related fields, and fluency in Italian and English.

Competenze

• Master's degree required.
• 3–4 years of professional experience in education management, program coordination, training, customer service, or related field.
• Excellent written and oral communication in Italian and English.
• International exposure through study, work, or relevant experiences abroad.
• Strong digital mindset and advanced knowledge of Microsoft Office and digital learning platforms.
• Strong interpersonal and stakeholder management skills with a people-oriented mindset.
• Proactive problem solver, able to manage multiple priorities and work autonomously.
• Team player with strong organizational skills and attention to detail and a customer-centric approach.

Mansioni

• Provide organizational support for Faculty, crafting course experiences and communications to participants.
• Deliver an outstanding participant experience throughout the program.
• Manage teaching materials and the program's e-learning platform, ensuring content quality and updates.
• Coordinate and oversee company visits, study tours, seminars and course events.
• Manage course evaluation procedures and analyze feedback for continuous improvement.
• Collaborate with central services (Marketing, Administration, Logistics) to ensure smooth delivery.

Conoscenze

Italian-English communication

Stakeholder management

Organizational skills

Proactive problem solving

Teamwork

Customer-centric mindset

Interpersonal skills

Formazione

Master's degree

Strumenti

Microsoft Office

LMS / digital learning platforms

Event coordination tools

Descrizione del lavoro

SDA Bocconi School of Management

SDA Bocconi School of Management is the international school leading the transformation of individuals to improve the future of people, organizations, and society. Alongside its urban campus in Milan, renowned as the most sustainable in the world, the school also has a location in Rome and a pan-Asian hub in Mumbai. SDA Bocconi’s programs are built on rigorous and original research activities, offering MBAs, Specialized Master, and Executive Master programs, as well as open and custom executive education.

Job Description

SDA Bocconi School of Management is the international school leading the transformation of individuals to improve the future of people, organizations, and society. Alongside its urban campus in Milan, renowned as the most sustainable in the world, the school also has a location in Rome and a pan-Asian hub in Mumbai. SDA Bocconi’s programs are built on rigorous and original research activities, offering MBAs, Specialized Master, and Executive Master programs, as well as open and custom executive education. According to the Bloomberg Businessweek ranking, SDA Bocconi is the first business school in Europe. The most recent Financial Times rankings place it first in the world for custom executive education and sixth in Europe among business schools. For our Executive Programs, Research and Events Operation Office we are looking for a PROGRAM MANAGEMENT SPECIALIST. The successful candidate will play a key role in supporting and championing our Executive Programs: she/he will learn to be the vital link between the School and our participants, working alongside the professional staff dedicated to orchestrating the operational success of all Executive Programs. She/he will help to set, organize and run the Executive Programs, ensuring seamless organizational support to Faculty as well as participants. Join us in crafting an exceptional educational journey!

AREAS OF RESPONSIBILITY / ACTIVITIES

• Provide organizational support for Faculty, crafting course experiences that resonate (e.g. course calendars, schedules, syllabi, communications to participants, etc.);
• Deliver an outstanding participant experience, ensuring a positive journey throughout the Program;
• Manage teaching materials and the Program’s e-learning platform, ensuring content quality and timely updates;
• Coordinate and oversee company visits, study tours, seminars and course-related events;
• Manage course evaluation procedures and analyze feedback to support continuous improvement;
• Collaborate effectively with central services such as Marketing, Administration and Logistics to ensure smooth Program delivery.

Requirements

• Master’s degree;
• 3–4 years of professional experience in education management, program coordination, training, customer service, or a related field;
• Excellent written and oral communication skills in both Italian and English;
• International exposure through study, work, or other relevant experiences abroad;
• Strong digital mindset and advanced working knowledge of Microsoft Office (Word, Excel, PowerPoint) and digital learning platforms;
• Strong interpersonal and stakeholder management skills, with a people-oriented mindset;
• Proactive problem solver, able to manage multiple priorities and work autonomously in a dynamic environment;
• Team player with strong organizational skills and attention to detail;
• Strong service orientation and customer-centric approach.

Place of work:

SDA Bocconi, Via Sarfatti 10 – 20136 Milan (3 days in office + up to 2 days of smart working after the first month)

WE OFFER

• The opportunity to work in an international and highly qualified environment.
• Direct exposure to the corporate and executive education ecosystem.
• A context focused on innovation, quality, and academic excellence.
• Gross annual salary starting from €37.000

The final compensation package will be defined based on the candidate’s experience, qualifications, and overall professional background, in line with the University’s fair, transparent, and non-discriminatory compensation principles.

Bocconi is an equal opportunities employer. We welcome applications from all suitably qualified candidates who can enhance our culture and working environment.