Salesforce IT Partner: Aligning Business & IT Strategy

RINA; Roma; In loco; EUR 55.000 - 65.000; Tempo pieno

Descrizione del lavoro

RINA is seeking an IT Business Partner (Salesforce) to join the Global IT division in Italy (Genoa or Rome). You will ensure IT services align with business needs, manage demand, and prioritize projects while respecting budget and architecture.

You will collaborate across IT Cloud Infrastructure, IT Architecture, and Security to deliver Salesforce solutions, oversee budgets, coordinate with suppliers, and ensure GDPR compliance and high user satisfaction.

Competenze

• 3–6 years of experience in IT project management, business analysis, or a similar role.
• Experience with ERP/CRM platforms in multi-business or multi-country environments (Salesforce Sales and Field Service Management).
• Proven ability to own or lead a Salesforce platform coordinating one or more system integrators.
• Knowledge of AI on the platform (Agentforce/Einstein) and Security-by-Design principles.
• Salesforce certifications strongly preferred; ITIL Foundation and/or other IT certifications are a plus.
• Proficiency in English and Italian at B2 level or higher.

Mansioni

• Collect, analyze, and prioritise service and project requests from business and stakeholders.
• Ensure alignment between demand, budget, and IT architecture.
• Evaluate technical and economic feasibility of proposed solutions, managing conflicts and critical issues.
• Assess the impact of changes on applications, data, infrastructure, and end users.
• Collaborate with IT Cloud Infrastructure and IT Architecture teams to ensure availability and performance.
• Coordinate with IT Security to ensure new applications meet Security by Design requirements.
• Manage the design, development, and implementation of IT solutions.
• Define work plans, resources, timelines, and costs for projects, monitoring progress and resolving issues.
• Draft technical documentation and progress reports.
• Provide training, assistance, and maintenance support for solutions.
• Maintain continuity of IT services by managing risks and issues.

Conoscenze

Salesforce platform

IT project management

Business analysis

Salesforce certifications

ITIL Foundation

Security by Design

English (B2+)

Italian (B2+)

Formazione

Bachelor's in Engineering or CS

Master's in Computer Engineering

Strumenti

Salesforce CRM

Descrizione del lavoro

RINA is seeking an IT Business Partner (Salesforce) to join the Global IT division in Italy (Genoa or Rome). You will ensure IT services align with business needs, manage demand, and prioritize projects while respecting budget and architecture.

You will collaborate across IT Cloud Infrastructure, IT Architecture, and Security to deliver Salesforce solutions, oversee budgets, coordinate with suppliers, and ensure GDPR compliance and high user satisfaction.