Salesforce IT Business Partner: Strategy, Delivery

RINA; Genova; In loco; EUR 55.000 - 65.000; Tempo pieno

Descrizione del lavoro

RINA is seeking an IT Business Partner (Salesforce) to join its Global IT Division in Genoa or Rome, Italy. You will ensure IT services align with business needs, manage demand, and coordinate with IT Security, Architecture and Procurement.

The role requires leading Salesforce-based projects across a multi-country environment, ensuring GDPR compliance, and delivering robust, secure IT solutions with clear documentation and user satisfaction.

Competenze

• 3–6 years of experience in IT project management, business analysis, or a similar role.
• Experience in managing projects involving ERP or CRM platforms (e.g., Salesforce Sales and Field Service Management).
• Proven experience owning or leading a Salesforce platform in a complex, multi-country environment.
• AI on the platform (Agentforce/Einstein) and Security-by-Design principles.
• Salesforce certifications strongly preferred; ITIL Foundation or other IT certifications are a plus.
• Proficiency in English and Italian at B2 level or higher.

Mansioni

• Manage the design, development, and implementation of IT solutions.
• Define work plans, resources, timelines, and costs for projects, monitoring progress and resolving issues.
• Collaborate with development and project teams to define technical specifications.
• Manage communication and collaboration among internal and external project stakeholders.
• Draft technical documentation and progress reports.
• Provide training, assistance, and maintenance support for solutions.
• Maintain GDPR compliance and security-by-design principles across projects.

Conoscenze

Salesforce platform ownership

IT project management

Business analysis

Salesforce certifications

Security-by-Design

English and Italian B2

Formazione

Bachelor's Degree in Engineering General or Computer Science

Master's Degree in Computer Engineering

Strumenti

Salesforce

Descrizione del lavoro

RINA is seeking an IT Business Partner (Salesforce) to join its Global IT Division in Genoa or Rome, Italy. You will ensure IT services align with business needs, manage demand, and coordinate with IT Security, Architecture and Procurement.

The role requires leading Salesforce-based projects across a multi-country environment, ensuring GDPR compliance, and delivering robust, secure IT solutions with clear documentation and user satisfaction.