Sales Support Associate

0007 Codifi S.R.L. - Consorzio Stabile Per La Distribuzione; Firenze; Vor Ort; EUR 28.000 - 42.000; Teilzeit

Zusammenfassung

Menarini Group, through CODIFI, seeks a Sales Support Associate to act as a pivotal liaison between Field Sales Representatives, national customers, and internal departments. You will manage end-to-end customer orders and support commercial initiatives and sales-tracking activities.

The role offers opportunities to develop analytical skills and contribute to supply continuity and business growth across the healthcare market. Open to entry-level candidates with a proactive attitude.

Qualifikationen

• Degree in Socio-Economics or related field.
• 0–3 years of relevant experience; entry-level to junior profiles.
• Fluent in English (written and spoken).
• Good command of Microsoft Office and familiarity with ERP/CRM systems (SAP, Salesforce, Oracle BI).

Aufgaben

• Sales Support & Commercial Analysis: collaborate with Account Managers to design and implement targeted sales strategies.
• Customer Service & Order Management: manage Pharma Order Entry, daily service requests, and customer complaints with a customer-centric approach.
• Systems & Digital Tools: use Microsoft Office, SAP ERP, Salesforce CRM, and Oracle BI.
• Cross-Functional Collaboration: interact with national customers, field forces, CODIFI, and Menarini Group functions.

Kenntnisse

English fluent

Microsoft Office

ERP/SAP

CRM Salesforce

Oracle BI

Communication

Team player

Ausbildung

Degree in Socio-Economics or related field

Tools

SAP ERP

Salesforce CRM

Oracle BI

Jobbeschreibung

Company: 0007 Codifi S.R.L. - Consorzio Stabile Per La Distribuzione

Contract Type: Temporary (Fixed Term)

Join us in shaping the future of Menarini - with passion, integrity, and a deep commitment to people.

About Menarini Group

Menarini is a leading international biopharmaceutical company committed to advancing health through innovation, research, and quality. For more than 135 years, we have worked to improve patients’ lives across a broad range of therapeutic areas through our dedication to science, integrity, and care for people. With a strong foundation in scientific excellence and a purpose-driven culture, Menarini offers diverse career opportunities for professionals eager to make a meaningful impact on global health.

We are looking for an analytical and motivated Sales Support Associate to join our team. In this role, within CODIFI, you will act as a key liaison between Field Sales Representatives, national customers, and internal departments. Collaborating closely with cross-functional teams, you will manage end-to-end customer orders, handle pre- and post-sales relations, and provide vital support for commercial initiatives and sales-tracking activities. Whether you are looking to build upon your initial commercial experience or take the next step in your career, this is an excellent opportunity to leverage your analytical skills and play an active role in driving supply continuity and business growth across the healthcare market.

Main Activities & Responsibilities

• Sales Support & Commercial Analysis: collaborate with Account Managers to design and implement targeted sales strategies. Analyze commercial trends and monitor sales performance using dedicated tracking tools, reporting progress to the Field Force.
• Customer Service & Order Management: Manage Pharma Order Entry, daily service requests, and customer complaints with a strong customer-centric approach. Handle pre- and post-sales relations via telephone, email, and dedicated portals.
• Systems & Digital Tools: Operate efficiently using Microsoft Office, email programs, SAP ERP System, CRM Salesforce, and Oracle BI.
• Cross-Functional Collaboration: Interact proactively with National Customers, Field Forces across Menarini Group companies, all internal CODIFI departments, and various Menarini Group functions (Commercial, Marketing, ICT, etc.).

Job Requirements

• Educational background: Degree in Socio-Economics or related fields.
• Professional Experience: 0 to 3 years of relevant experience, welcoming entry-level profiles up to junior candidates or more experienced professionals.
• Language Skills: Fluent in English (written and spoken).
• Technical Competencies: Good command of Microsoft Office suite and familiarity with ERP/CRM systems (SAP, Salesforce, Oracle BI).
• Soft Skills: Excellent communication and interpersonal skills, strong team-playing attitude, dynamic energy, and high attention to details.

The selected candidate will be employed with a fixed-term contract under Category D in accordance with the provisions of the current National Collective Bargaining Agreement (CCNL) for the Chemical and Pharmaceutical Industry, including all applicable contractual and remuneration terms, and in compliance with Legislative Decree No. 96/2026.

What You will find

• An international environment that connects you with diverse perspectives and opportunities.
• Welfare and people-centered initiatives created to support you at every stage of life.
• Opportunities for learning and professional development.
• A caring, supportive culture that nurtures your personal wellbeing.
• A deep commitment to sustainability that guides how we operate and make decisions.

We also value diversity and inclusion. At Menarini, you are recognized for who you are, celebrated for what makes you unique, and empowered to grow into the person you aspire to be. For more details on how we handle your data, please refer to our Privacy Policy.

Become part of a story that began in 1886 with a small pharmacy in Naples and has grown into a global presence in over 140 countries, improving lives through innovative medicines, diagnostics, and healthcare solutions. At Menarini, you're not just building a career‑you’re making a real impact. We put people first-patients and employees alike- and foster a culture where ideas are valued, growth is supported, and the future of health is shaped together. Discover how your ambition can thrive in an environment driven by purpose, passion, and progress. Together, we make health a lifelong commitment.