Analytical Pharma Sales Support Specialist

0007 Codifi S.R.L. - Consorzio Stabile Per La Distribuzione; Firenze; On-site; EUR 28,000 - 42,000; Part time

Job summary

Menarini Group, through CODIFI, seeks a Sales Support Associate to act as a pivotal liaison between Field Sales Representatives, national customers, and internal departments. You will manage end-to-end customer orders and support commercial initiatives and sales-tracking activities.

The role offers opportunities to develop analytical skills and contribute to supply continuity and business growth across the healthcare market. Open to entry-level candidates with a proactive attitude.

Qualifications

• Degree in Socio-Economics or related field.
• 0–3 years of relevant experience; entry-level to junior profiles.
• Fluent in English (written and spoken).
• Good command of Microsoft Office and familiarity with ERP/CRM systems (SAP, Salesforce, Oracle BI).

Responsibilities

• Sales Support & Commercial Analysis: collaborate with Account Managers to design and implement targeted sales strategies.
• Customer Service & Order Management: manage Pharma Order Entry, daily service requests, and customer complaints with a customer-centric approach.
• Systems & Digital Tools: use Microsoft Office, SAP ERP, Salesforce CRM, and Oracle BI.
• Cross-Functional Collaboration: interact with national customers, field forces, CODIFI, and Menarini Group functions.

Skills

English fluent

Microsoft Office

ERP/SAP

CRM Salesforce

Oracle BI

Communication

Team player

Education

Degree in Socio-Economics or related field

Tools

SAP ERP

Salesforce CRM

Oracle BI

Job description

Menarini Group, through CODIFI, seeks a Sales Support Associate to act as a pivotal liaison between Field Sales Representatives, national customers, and internal departments. You will manage end-to-end customer orders and support commercial initiatives and sales-tracking activities.

The role offers opportunities to develop analytical skills and contribute to supply continuity and business growth across the healthcare market. Open to entry-level candidates with a proactive attitude.