Sales Operations Lead: Deals, Onboarding & Renewals

S&P Global; Milano; In loco; EUR 41.000 - 61.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Descrizione del lavoro

S&P Global Dow Jones Indices is seeking an Inside Sales Operations specialist to own deal processing, licensing, entitlements, billing and renewals, enabling faster, more accurate sales cycles in London.

You will coordinate with Sales, Legal and Finance, respond to inquiries in Salesforce, and ensure next steps keep moving. The role requires English and Italian fluency, strong MS Office and Salesforce skills, and excellent organizational capabilities. Office presence required two days per week.

Competenze

• 2+ years in client services, sales support, or similar
• Fluency in English and Italian
• Proficiency with MS Office and Salesforce
• Strong organization and time-management skills
• Clear, confident communication with different audiences
• Collaborative mindset with Sales and partner teams
• In-person interview required at nearest S&P Global office

Mansioni

• Process sales deals and client requests accurately and on time (licensing, entitlement, billing, renewals)
• Respond to inquiries in Salesforce with clear guidelines and judgment
• Coordinate inputs across Sales and Legal for agreement drafting and negotiations
• Collaborate with Finance, Product, Data Product Management, Client Services, Pricing Governance, and Legal
• Deliver excellent service to enhance customer satisfaction and adoption in existing accounts
• Hold weekly KPI and risk review meetings with Sales Representatives
• Work from the office a minimum of 2 days per week

Conoscenze

2+ years experience

Fluent English

Fluent Italian

MS Office (Excel, PowerPoint)

Salesforce

Organization & time management

Communication

Collaboration

Proactive mindset

In-person interview requirement

Strumenti

Salesforce

Excel

PowerPoint

Descrizione del lavoro

S&P Global Dow Jones Indices is seeking an Inside Sales Operations specialist to own deal processing, licensing, entitlements, billing and renewals, enabling faster, more accurate sales cycles in London.

You will coordinate with Sales, Legal and Finance, respond to inquiries in Salesforce, and ensure next steps keep moving. The role requires English and Italian fluency, strong MS Office and Salesforce skills, and excellent organizational capabilities. Office presence required two days per week.