Sales Keyholder: Lead, Coach & Drive KPIs

Under Armour, Inc; Campania; In loco; EUR 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount

Well-being support

Retirement and insurance benefits

EAP program

Bonus eligibility

Paid time off

Descrizione del lavoro

Under Armour, Inc. is seeking a Sales Keyholder in Campania, Italy to support store leaders by driving sales, coaching teammates, and maintaining energy on the floor. This role is a strong entry point into leadership with responsibility for customer engagement and store operations.

You will open the store, help manage inventory and loss prevention, and mentor staff to meet KPI targets while delivering the brand's Athlete service standards and product knowledge.

Competenze

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Local language fluency required; basic English is a plus
• Available to work a flexible schedule; including evenings, weekends, and holidays
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Mansioni

• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Descrizione del lavoro

Under Armour, Inc. is seeking a Sales Keyholder in Campania, Italy to support store leaders by driving sales, coaching teammates, and maintaining energy on the floor. This role is a strong entry point into leadership with responsibility for customer engagement and store operations.

You will open the store, help manage inventory and loss prevention, and mentor staff to meet KPI targets while delivering the brand's Athlete service standards and product knowledge.